Update by user Mar 14, 2017
NO THIS IS NOT RESOLVED! March 13,2017, that has been on their lot since July 29,2016 for a step repair, went to pick up my RV as noted by the Service Manager and Service Rep, I have now paid for the second time for the set of awning arms, when this service location initially installed the arms and they did not work when we got home, then when I bring it back for warranty, the arm has now been bent and they claim that is not their issue and I would have to pay to install new arms but they would pay for the labor, then there was a charge for $220 to install and replace the battery box and battery core charge, then I finally get a walk through yesterday with my persistence to check out, and it is noted when you open the battery door all the components were as factory installed, duh?, nobody wanted to take the time to open the door even after many requests from me on what was the work done and who made the decision to do this work, duh, the managers did not go and physically check the unit for work done, the managers claims since the unit was repaired before he was an employee at this location he is not responsible for any and all charges to the unit, when I requested for the walk through papers that were done upon arrival, he told me they were now archived and cannot be recovered to check for the issues on the RV when delivered July 29, 2016,
Update by user Feb 21, 2017
went to pick up the RV and asked for a walk through, the work had not been completed and now I am being charged another $1000 to pay to repair the work they did not do the first or second time. I am lost as to how to deal with such a scam. My RV has been on their site since July 29, 2016 today is February 21, 2017
Update by user Feb 21, 2017
I went to pick up the RV and asked for a walk through, the work had not been completed and now I am being charged another $1000 to pay to repair the work they did not do the first or second time. I am lost as to how to deal with such a scam. My RV has been on their site since July 29, 2016 today is February 21, 2017
Update by user Feb 13, 2017
I need to get this service and the product covered due the timeline and the work-order as has been billed and paid
Original review posted by user Feb 12, 2017
I have been doing business with Camping world for more than a decade, and the service is all good with smiles at the service counter, but once they have your RV you never know what you will be charged for, what will be fixed and not, just charged for, when will it be ready, I took the RV in May 2016 and the wait began, they are the largest repair service around the US and it takes forever to get parts ordered, I had work done and picked up in July 2015, and did not do a walk through before picking it up, very bad decision we were so distraut just got out of there, oh they garanteed all is good and ready to go, and then went out of state to find out the work was not functional, then I report it to the Camping World and tell them I cannot get back till July 2016, not a problem we will honor your problem and see you then, so I take it in July 2016 and in February 2017 I get a phone call and the RV is ready, no go through the walk through no, not working, work has been noted and recorded on the work-order, now they claim it is out of warranty, but it has been sitting on their lot for six months waiting repairs, what do you do, how much more do you do than complain on this site, this is a huge financial situation to pay for what you already paid for and the work was not completed, they have the RV
Product or Service Mentioned: Camping World Rv Repair.
Reason of review: Not as described.
Monetary Loss: $2000.
Preferred solution: Deliver product or service ordered.
I liked: That there is an rv service company.
I didn't like: That the service ends once you drop off the rv.