State: Indiana City: Greenwood Product: Camping World Rv Repair Clear all filters (6 of 560 reviews match)
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Camping World in Greenwood, Indiana - The Worst RV Company EVER

1.3
Details
We bought our RV from Camping World and thought it would be great to get things fixed at Camping World. They ripped us off for over $12,000 for repairs that were not made and some that were done totally wrong. After keeping our RV for over a month, acted like we rushed them to fix it. I went to my credit card company and requested 1/2 of my money back from the $12,000 we paid back and sent pictures, and a very detailed report of what happened, with dates and times and people's names. I even went in and sat down with the service manager that reminded me of a polished used car salesman. I am so disappointed with Camping World and how they took advantage of us as new RV owners. I don't know how they are still in business except that they prey on new RV buyers who don't know about them. I have filed a complaint with the Better Business Bureau and intend to post everywhere I can on social media and everyone I talk to about Camping World. They are a TOTAL ripoff in every way shape and form.
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Review
#1327435 Review #1327435 is a subjective opinion of poster.
Service
Camping World Rv Repair
Cons
  • Service department is a rip off
  • Work completed unsatisfactory
  • Sales department
Reason of review
Poor customer service
Loss
$12000
Preferred solution
Full refund
Tags
  • Wasted Time

Camping World in Greenwood, Indiana - Wrecking and warranty issues

1.0
Details
When we agreed on what camper we wanted,it was a deal ok,we noticed some things wrong with,minor stuff,they said give them 1 week to fix problems,no big deal,a week later we did a final walk through and it wasn't the camper we bought,sales lady said yes it is,no it isn't we replied,our couch was creme and there was no washer/dryer in this unit so they realized they made a mistake,ok so they took us to our camper and of coarse the problems we noticed never got fixed,so we agreed to bring it back toward end of year to get fixed,no problem they said,we dropped it off in early October to take care of those issues and warranty issues,there was a bubble intruding out on front cap,was told it was a factory defect,warranty would fixit,ok piece of trim bowed out by fridge,warranty would handle it,and a seal on door,all of this was covered under warranty,2 weeks later they called and said we have a problem,the yard guy was moving it into building and hit a pole,I said stuff happens just fix it,we was told passenger side lower skirting was damaged,so we called several times to our advisor,well no one called us back,finally got ohold of someone,your server advisor doesn't work here no more,what was the issue with your camper,I said are you kidding me,so we told them the whole story over again,they called us in January said it was done,when we got there we waited 1.5 hours our camper was still not pulled around yet,then they took us to it,well all the warranty work was not fixed,the trim piece was stapled in,you could see the staples they wasn't even in all the way and they was exposed,and the wood trim was scraped on ground or something,it was worse after they fixed it,the front cap was repaired and it still has a bump sticking out,we was told originally that the passenger side got it hit,come to find out it was the drivers side,we have pics of damage,they put the wrong decal on it,ours was creme the one they put on was white,they said we didn't even fix that side,here is a pic of it,she said your right,there was overspray and glue on the side they replaced,and our door handle step was hanging off,it wasn't like that we said,here is a pic that's not even our handle,so we left it there and rick the service manager said he will personally handle this camper give him 2 weeks it would be done,month later I called,well guess what,rick no longer works there,2 service favors,1 service manager who we was dealing with no longer works there,you know what camping world you can keep my camper it's time for legal action,I've had enough,I would never ever recommend this place to know one,this is our 3rd new camper within 5 years and to get treated like this is disgusting
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1 comment
Anonymous
#1464686

Who is your Attorney? We would also like to bring legal action! Thank you, jjwharrell@aol.com

Review
#1198816 Review #1198816 is a subjective opinion of poster.
Service
Camping World Rv Repair
Reason of review
Bad quality

Camping World worst service I’ve ever seen Indianapolis

1.0
Details
Camping World worst service I’ve ever seen Indianapolis
On July 26th I sent an email to the Indianapolis Camping World to resolve my warranty issues. In August I sent them another email to confirm that they would take care of my issues. One light bulb out, a usb plug didn’t work, my heater didn’t work and a peice of trim was cracked. I delivered it to them on October 26th 2017 on November 30thi was told it was done. ( 34 days to fix something and all of the parts were there) when I arrived at the store to pick up my camper. I noticed the spare tire cover was ripped and the spare tire was loose and almost falling off. They lifted the unit up so high and drug it across the parking lot bending the entire spare tire holder. Then denied that they did anything. They tried to tell me that they put a new tire on the unit and a new spare tire holder. This is not true. We looked at the pictures from the day it happened and they used the same tire. When I arrived home I noticed that they didn’t actually complete all of the repairs.
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Review
#1149888 Review #1149888 is a subjective opinion of poster.
Service
Camping World Rv Repair
Cons
  • Customer care
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Bad dealer service

Camping World in Greenwood, Indiana - Awning Repair

3.2
Details
Making a long story short. I have a 2012 Palomino Puma with an electric awning. Last May the wind caught it and damaged it enough to make it very difficult to close. Called insurance company, they said get estimate. Purchased camper at Raper RV which is now CW. Took camper to CW in Greenwood on June 15th. After taking ins co and CW almost 5 weeks to get a price settled, finally sent me the check to get repaired. CW ordered awning to replaced damaged one around end of July. Received parts August 11th, called me August 21st, wrong parts. Now they tell me early next week (29th?). Have had camper 10 weeks today to replace an electric awning.
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1 comment
Anonymous
#1365521

These *** could give 2 *** about you. They just want your money, just like the CEO.

Review
#1091700 Review #1091700 is a subjective opinion of poster.
Service
Camping World Rv Repair
Reason of review
Poor customer service
Preferred solution
To improve their service

Camping World in Greenwood, Indiana - Warranty Service

1.0
Details
Here it is June 16 2017....we took our 2017 Pioneer in for several things including a leak in wall area.....Service manager told,me I needed to get on roof and inspect seal.....I owned a Rvison for 10 years and it never leaked ......took camper in on May 30th they told,me 7 to 10 days to look at it another 2 days to confirm warranty and another 7 to 10 days to fix .....well it's be 17 days and they still haven't looked at it....nor could I get someone to call me back ...had to take time out of my day and drive up to camping world to find out the status....why am I paying 21000 for a camper I can't even use......
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Review
#1062248 Review #1062248 is a subjective opinion of poster.
Service
Camping World Rv Repair
Reason of review
Poor customer service

Camping World in Greenwood, Indiana - Service Depts needs make over

2.4
Details
Wife has wanted new fifth wheel for years, decided to buy, We have had Jayco and trust jayco. Decided to buy 5th wheel from camping world in greenwood. Was told to bring our trade in on a Friday and the would install 5th wheel hitch and complete everything to take camper home that evening.. First I was pushed back to the next Monday, didn't have time to install hitch and couldn't do it on Sat. (Weekend Camping Lost). Went to finance. Shoved a bunch of papers at us to sign.. Tell them you want to see the Last Page First which is everything they include and charge you for, Things like a Wheel & Tire Warranty, Service contract, and a Paint and Body protectant we NEVER as for over $1000.00.. The total for all the things we didn't need, well over $5000.00.. Please look at their final figures FIRST.. Took the camper home the next day the slide would not come out. Called and had to bring it back, lost another weekend of camping, They are VERY bad at not calling or emailing you back unless you get upset. The thing that blew my mind and upset me was Camping world called to set up an appointment for me. Two weeks from the time they called. When I brought it in they told me it could take another 7 to 10 days to get it worked on. I told them I had and appointment that was made two weeks ago, They advised that was just to get it on the lot. All in all I had to pretty much threaten them in which they finally fixed the things we had problems with, No person buying a NEW CAMPER paying that much money should have to wait 30 days before they can use it. As I paid my first payment, my wife and I used it one weekend and lost over $250.00 in fuel, time, and camping reservations. Had our previous camper worked on at Gilans, He advised it would take 45 days to get it in, When I delivered it for service, it was done like he promised in 3 days... I hate to say this but camping world only cares about getting them out the door.... Finance: How can someone tell you what your payment will be before they run your credit as well as other figures.. Something just isn't right!! Service: They need prioritize, New Sales, Emergencies and routine maintenance and service; A complete restructure of their service department if you ask me...
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Review
#1061382 Review #1061382 is a subjective opinion of poster.
Service
Camping World Rv Repair
Cons
  • Not being contacted when told i would be several times
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution

Contact Camping World Customer Service

Mailing Address:
Camping World
250 Parkway Drive, Ste 270
Lincolnshire, Illinois 60069
United States
Phone:
(800) 416-7757
All Camping World Contacts