October 2017, purchased a brand new Sanibel. November 2017 - furnace stopped working.
Camping World Shreveport picked up the unit. It took three MONTHS to get my unit back. While the unit was in the service department they were to have fixed cd/dvd/radio (it would not accept cd/dvd), secure the TV properly, align the cabinet doors, ceiling fan in kitchen, shades in bedroom, closet rod and automatic jacks. They didn't even submit a request to the warranty company for two weeks then another to get approval.
Shades were removed but never replaced. I use my unit for work and to live in - which meant I had to find alternative accomodations. Feb. 2018 - the unit was returned.
The things fixed - the heat, auto jacks, tv secured and cd/dvd/radoi was replaced.
I had to call the manufacturer to get the shades since Camping World couldn't get the proper shades. The girl that always answered the phone was always nice but taking two weeks just to look at the unit and start a claim to the warranty company is unaceptable.
Now - only one year later, paint is coming off the unit, cd/dvd/radio not accepting disk again, laminate is coming off the wall in the entertainment area, battery fell out of unit while just sitting (it had never even been secured to the unit - thank goodness it was not on the road).
I'm just wondering how long it will take to take care of the current problem.
Product or Service Mentioned: Camping World Rv Repair.
Reason of review: Damaged or defective.
Preferred solution: Let the company propose a solution.
I liked: Sales staff until purchased.
I didn't like: Warranty servicee is filled with red tape.