Purchased 2017 Coleman Lantern in March. Lots of issues from the black tank, to the water heater, to the plumbing!
Could not get the service dept at Camping World to call back, or even answer the phone! The general manager was just as useless. Called to Good Sam for help, and was told to write in about the issues. I did, and got stopped at CEO, when he never responded to my letter.
Come to find out, Good Sam is partially related to Camping World, so it's not surprising to me now, knowing I've got no response back! So, I called Dutchman. They are diligently working with me to resolve our camper issues. The bad thing is, we need to pay out of pocket and wait to be reimbursed.
I will write reviews everywhere tho deter anyone from going Camping World. I filed a formal complaint with Dutchman about Camping World's lack of customer service at the Valencia location, once your "out the door".
Product or Service Mentioned: Camping World Customer Care.
Reason of review: Poor customer service.