Dudley, North Carolina
Not resolved
1 comment

I purchased a new Thor Motorhome. The service dept would not return calls, kept the unit for over a month when they told me two weeks.

When I picked it up the repairs had not been completed. I had called and got the salesman to check to make sure the repairs had been completed since my drive to the business was over an hour away. I would rather sleep in a tent beside the road than buy anything from these people ever again.

I would say the salesman was nice. I think he was embarrassed by the service department as well.

Reason of review: Poor customer service.

Preferred solution: publc is aware of how horrible your service is.

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Anonymous
Newport, North Carolina, United States #1334365

Purchased battery april 2017. Service "Manager" would not help with testing the old one or installing the new one.

I just spent 40,000 on a motorhome and you wont help me with a battery?? Nope I gotta charge ya he said. I told him to #### off!

Ill do it myself. Do Not waste your time with Service at Colfax camping world they suck!

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