We carried our Fleetwood Excursion to the location in Calera, Al. It started out with a Refrigerator call back.
While we were trying to get that resolved we let them service the 3 slide outs on the bus which we later discovered after we got home the Work was never done? We also let them change out all the batteries on our bus and service it. We spent around 2,000.00 while we were trying to get Norcold to fix our Refrigerator. We also called them back about replacing the back air conditioning unit.
No one would ever call us back and then the manager finally called and gave us a price. We went down there and paid the remaking 500.00 we owed and was going to pay them to order the AC unit until we discovered they were trying to charge us 4,000.00 for storage on our Bus? Who ever heard of being charged storage when they’ve been working on your bus? So we went to look at the bus and found out they had wrecked our bus on the bumper, broke our kitchen cabinet, and ransacked our entire Bus on the inside?
We pulled the bus home and they are refusing to fix our Bus!
I’ve called Corporate and made a report. No call back yet?