Not resolved

My TT was in for a bad fridge.It sat for over 14 days and not a thing was done.

Heartland approved a swap with a new fridge on 2/27 @ 2:30 cst. I went to dealer to try to get resolved. The Operations Mgr. Sonny told me the part was not here yet.

Never had a clue that full replacement had been authorized by both Dometic and Heartland. The insult I received by being told I could use an ice chest was above and beyond. I will not let camping world change a light bulb.

I truly feel sorry for anyone who HAS to use this dealer for any kind of repair.Obviously they don't give a *** about veterans either.


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