Not resolved
5.0
Details
Product or Service Quality
0 comments

"Additional" Fed Ex freight delivery charge of $117.00 was not made clear by Camping Word for an on-line order of an RV recliner chair that weighed 49 lbs.The shipping charge indicated on the site was $55.00 and was paid for at the time the order was placed.

Fed Ex charged the additional freight lift gate fee several weeks after the chair was delivered. Camping World Customer service representative was not helpful and told me to hash it out with the shipping company but provided no clue as to how Camping World could not have known of the extra costs.

The total shipping was $172.00.This Camping World customer service representative also told me that I should not pay the bill because they do not ever use Fed Ex and that because I signed for it then I was liable.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of customer service representative. Please immediately contact the author of this review to discuss pricing issue of fedex delivery service. Camping World needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned fedex delivery service in their reviews. You may find this information helpful for further shopping at Camping World.

Had an Experience with Camping World?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like