Not resolved
5.0
Details
Product or Service Quality
0 comments

"Additional" Fed Ex freight delivery charge of $117.00 was not made clear by Camping Word for an on-line order of an RV recliner chair that weighed 49 lbs. The shipping charge indicated on the site was $55.00 and was paid for at the time the order was placed.

Fed Ex charged the additional freight lift gate fee several weeks after the chair was delivered. Camping World Customer service representative was not helpful and told me to hash it out with the shipping company but provided no clue as to how Camping World could not have known of the extra costs.

The total shipping was $172.00. This Camping World customer service representative also told me that I should not pay the bill because they do not ever use Fed Ex and that because I signed for it then I was liable.

Product or Service Mentioned: Fedex Delivery Service.

Reason of review: Pricing issue.

I didn't like: Customer service representative.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like