The sales department took our trailer for a trade in, picked it up from ny and brought it to their store and we were to pick up our new camper 4 days later. They called us and said we needed to come up with $15000 in cash because our trade in needed $15,000 worth of work!!!!
Nothing could have been further from the truth. They were trying to get more money from us after they signed A contract with us whereby they were giving us $18,000 for our trailer (5th wheel), we're making money off of us on the purchase of a new trailer and would have also made a profit on the resale of our trade-in. We did not have $15000 to give them so the deal was terminated. Really?
"Oh it needs new tires". It's called wear and tear , as it is an 8 yr. old trailer!! They knew that!
Come on people. We are STILL Awaiting the return of our trailer to us!
Product or Service Mentioned: Camping World Trade-in.
Reason of review: Poor customer service.
Monetary Loss: $15000.
Preferred solution: Let the company propose a solution.