About two weeks ago I took my camper to Camping World for a review of my delamination problem on my camper's front cap. I delivered it to the service center they agree to look at it for a diagnosis. After a phone call they said I had two options, one to replace the cap for four thousand or repair the problem for twenty five hundred depending on what they found. I agreed to have it repaired. Two days later they call and said they did not want to work on my camper. They wanted to replace the cap only. After a few choice words I picked up the camper, paid the diagnosis bill and went home.
When I got home I got on the internet and found a company Hemet Valley RV that would provide me with a new prefabricated fiberglass front cap for 800.00 dollars. I proceeded to repair my front cap without any problems [no other damage] for a grand total of 1000.00 dollars.
Thank you Camping World for you lack of customer service you saved me over two thousand dollars. Keith
Product or Service Mentioned: Camping World Repair.
Reason of review: Problem with delivery.
I didn't like: Customer service or product warranty.