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I just received a briefcase 40 w solar panel I ordered from CW and it did not include the carrying case that was supposed to be included. I called support and they said that model does not include a carrying case.

I was looking at their website while talking to support and told them the images they have on THEIR website for this model does show a carrying case. She agreed the ad did show a carrying case, but they do not include one. I told her this was false advertisement, and she just asked me if there was anything else she could help me with.

The carrying case was the reason I ordered this panel from CW rather than another site. So much for believing what their ad says!

Product or Service Mentioned: Rdk Products 55701 Solar Panel.

Reason of review: Other issue.

Preferred solution: Deliver product or service ordered.

Company wrote 0 public responses to the review from Nov 29, 2016.
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