I just received a briefcase 40 w solar panel I ordered from CW and it did not include the carrying case that was supposed to be included. I called support and they said that model does not include a carrying case.
I was looking at their website while talking to support and told them the images they have on THEIR website for this model does show a carrying case. She agreed the ad did show a carrying case, but they do not include one. I told her this was false advertisement, and she just asked me if there was anything else she could help me with.
The carrying case was the reason I ordered this panel from CW rather than another site. So much for believing what their ad says!
Product or Service Mentioned: Rdk Products 55701 Solar Panel.
Reason of review: Other issue.
Preferred solution: Deliver product or service ordered.