We purchased an 7year extended warranty for about $2.2K at the same time we purchased our Bullet trailer in Dec 2010. In June 2015 I tried to use the warranty and the repair facility was told there is no warranty on file(I heard him say it on speaker phone), he also had the facility call some other numbers with the same result.
I have the contract and I emailed a scan of the contract to Camping World in Burlington WA(where we purchased it), at their request, she replied that it looked legitimate and passed it on to their extended warranty person and they would get to the bottom of this.
I've made phone calls(no answer only voicemail) and several emails and no response from them since. They are ignoring me and I think they are counting on the fact that legal action would cost more than the contract, since we don't live in Washington state.
Reason of review: Warranty issue.
Monetary Loss: $2200.
Preferred solution: Let the company propose a solution.
I liked: Excellent.