We ordered a Keystone Carbon toy hauler and it was supposed to have the patio option with the glass sliding door in the back. It came in without the glass door and without the rolled carpet to put down after you pull your toys out.
We went and picked it up and signed the papers on April 30, 2018. We finalized the deal with the clause that these 2 things would be rectified as well as them putting on a back splash behind the kitchen sink. The back splash came in within a week of us picking it up. Now here we set, over 2 months later, and still no sliding glass door and no carpet.
I can't even get anyone to return my calls!! But they sure did want the sale back in April.
Lesson learned. Needless to say, I am NOT a "happy camper"!!!
Reason of review: Warranty issue.
Preferred solution: Deliver product or service ordered.