Very nonprofessional company. Ordered item on line 7 days later still shows "processing" when checking status.
1. Called to speak with customer service; got run around excuses for delay, not to mention 45 min hold. Found out it is because they have been having system issues since May so no doubt many customers are wondering where their orders are
2. Sent email; even worse than the customer service dept. They send ANOTHER confirmation of receiving my order. No explanation at all to reason for order not being shipped.
3. Called local store; great customer service and truthful. I do appreciate the fact that they gave me the information as what the issue is and agreed that the company should be more informative with their customers. Come to find out even the stores are not getting their orders let alone, no information as to when there shipments will arrive.
Now I am left without the item I need for camping. Way to go
Camping World; you really need to learn how customer service works!
Reason of review: Order processing issue.
Preferred solution: Deliver product or service ordered.