We hired an rv with 1000 Miles included. That was clear on the offer.
When we drop off the camper we had to pay the 1000 Miles. 'Our offers are never with Miles included'. They won't let us go before we had paid. This was a very scary experience for our three children.
Even letters from our lawyer they answer with 'everything is said'.
When i put a negative quote on the facebook page of the charmant of CW, he remover the quote and blocked me for messages. The only thing the customerservive write on complaints is ' send us a private mail' but they never solve the problem.