Pinson,Alabama
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4.0
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We traveled for 4 hours to Olive Branch, MS to trade our camper for a 2015 Cougar that they advertised for $27,995. We had spoke to the saleperson there and was understanding that everything was ready to be signed.

After looking at camper and found a few things wrong, they promised to fix them before we left. So, we went to sign the papers but realized that the #'s did not match what we understood would be our price. After getting them to itemize the credits and charges, we found that we were charged 999.00 for a walk through (we were not told in advance), and they said they gave us a $500 discount for retired military.

We could not find on contract this discount. We told them that we would go ahead and take camper if they would remove the 999.00, but they would not, so we left.But after reading some of these complaints, I believe we lucked out.

Reason of review: Pricing issue.

Monetary Loss: $120.

I didn't like: Omitting info about charges on contract.

Company wrote 0 public responses to the review from Nov 18, 2015.
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