I bought a new 26ft Pioneer Toy Hauler in 8/16 from CW in Spartanburg,SC. I took a 6 week road trip with motorcycle and a problem with the floor developed along with some minor issues.
I took it into CW for the repairs. They had my camper for 3 months and when I finally got it back NOTHING was fixed! Service Rep said "floor is normal and we have it documented in case it gets worse" After some back and forth I took it to Asheville,NC CW where they said it wasn't normal and got approval to pull flooring up to inspect the damage. Heartland agreed to repair and when I finally went to pick it up, the side of the camper had noticeable damage to it.
I'm currently waiting for them to repair this damage(they agreed it was their fault) They have had my camper since early May. Needless to say I'm not at all happy with CW and would never buy another product from them.
Product or Service Mentioned: Camping World Rv Repair.
Reason of review: Bad quality.