I have tried multiple times to use their customer service department as well as the parts department. They are both very non-responsive.
I would recommend staying away from this company if you have a choice. Out of four separate attempts for four separate issues I have received the same terrible service. I have contacted my sales guy on two occasions and had to wait days for a response. (no he was NOT on vacation).
I contacted a girl when calling and she was not help. Matter of fact kind of dismissive. They were having a big sale that day with lots of people there. No time for helping someone they already sold to with a simple customer service issue.
I also contacted the parts department trying to buy some parts.
(this was a different day) They guy was rude and also acted like he had no time to help me. If this were baseball they more than had a strikeout!
Reason of review: Poor customer service.
I didn't like: Being ignored after the sell.