Purchased RV in May 2015 has been in and out of service most of the time, worst Customer Care Policy ever dealt with. Last time in November 2015 with a short list of warranty repair work, after 5 weeks and about half a dozen calls they kept telling us they were waiting on manufacture OK (we checked not true) finally called General Manager we were told it was ready the warped closet doors replacement we were told was being custom made would be here first week of Dec.
2015, we picked up RV (filthy) was told the doors will be here first of Jan. 2016, it is now middle of Feb. 2016 have NOT heard from anybody at Camping World. Another weird thing is the do not provide paper work on what they supposedly did to unit.
Another complaint was when they moved it around using a forklift they knocked a chunk of fiber glass out of front cone, did not tell us we found it when washing it they agreed to fix and did, but when we picked it up in Dec.
2015 brought it home and in the process of cleaning it up noticed that they had knocked another chunk out of the fiber glass cone did they tell us NO. There Customer Care Policy sucks.
Product or Service Mentioned: Camping World Cleaning Service.
Reason of review: Poor customer service.
Monetary Loss: $1500.
Preferred solution: Deliver product or service ordered.
I didn't like: Customer care.