We are having a major problem with our 2012 CTF 325RL Coleman Fifth wheel that we bought new. We took it to a local repair shop which explained something I had no idea about.
It's called a Friday or Saturday build. If workers do not meet the Thursday quota they need to come in Friday or Saturday, without pay, to get the rest of the RV's assembled. So, do you think they are worried about quality control? No, they are worried about getting their weekend started and slap the units together so they can get off of work.
Immediately after purchase we had to take it in because the bedroom slide would not work correctly. They had to take the whole slide out to repair it. Now we are dealing with the whole back wall of the fifth wheel moving like a pendulum and cracking the side walls. We have been dealing with Keystone (who acquired Coleman through Thor) they say , as a good faith gesture, will pay for 1 1/2 hours of service to attached the back wall, but will not fix the damage done by the swinging back wall.
We are now dealing with our insurance company who looked at it today and said it looks like the whole back wall was attached by 3-4 sheet metal screws. We bought this before retiring as well and now that we are retired hoped to use it frequently.
We have lost a month of use already and it has not even been fixed yet. Think we got a Friday or Saturday build!
Product or Service Mentioned: 2012 Dutchmen Coleman 325rl Rv.
Reason of review: Bad quality.
Monetary Loss: $42000.
Preferred solution: We would like the RV completely fixed by Keystone..