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Pissed Consumer Interviews ?

In September 2016 I purchased a 2017 Fuzion 420 at Camping world in Council Bluffs Iowa. I had purchased parts for my Country Coach from them and didn't have issues so thought I would buy the Fuzion. (Big Mistake) First it had blotches on the skirts, the camera monitor was missing, the latch was gone from the shower door was the visible items. I Told them and they said they would take care of it. I also told the sales manager that the trailer was filthy and he said it would be cleaned and polished while we do the paperwork. (I believed him) We where going to load it and leave for North Carolina at 6:00 am the next morning. Well after spending more time trying to sell the extended protection package and telling me how great I am he forgot to tell me that the trailer would not be clean or at least the latch put on the shower. I took it anyway and when we returned three days later I called to schedule an appointment to get the items fixed with a new list. After 2 1/2 months and many lies like we have done all but the skirts because they came in wrong from the manufacturer to every other excuse you could imagine. I called the general manager Chris and let him know of my dissatisfaction . He said he will look into it and have the trailer cleaned properly while it's in there and also said we sell FUN here. I then went in to see the trailer and my contact wasn't there so I asked another service man if I could see my unit and he actually said why? Any way I did look at it and some of the items where complete but not all as I was led to believe. I called the service guy in charge of my account (Jason) the next day and asked him if he had a work order to clean the trailer and of coarse he said no but would clean it anyway so there fore Chris lied to me. The next thing that happened after I had called numerous time was they said the skirt came in and they would install it on Tuesday and if I could wait till Thursday am they would clean and detail it, I said that would be fine. My girl took off early on Thursday to go with me just to find out it wasn't close to being done and Jason apologized and said he would make sure it was ready the next day (some of the skirt hadn't been replaced as they led me to believe), I told him it was upsetting as I drove 40 minutes to get there as well as my girl took time off also. I decided to wait till afternoon on Friday to give them more time and guess what no it still wasn't done and now it has a hole in the front fiber glass. Jason just said when it rains it pours!!! He said they would get it done and fix the hole and I could get it the following week. I just told him to hook it up and get it out front and I was leaving with it. They brought it out about 30 minutes later and now I have been there 3 1/2 hours to find out the battery was dead which means they didn't keep it plugged in. I have e-mailed corporate and never received a response so I sent a pour review to our Camping World in question to not get a response from them either. The hole is still in the front after they (Jason) told me he would sent there tech to my farm and repair it. I just told them and am telling you I will NEVER BUY ANYTHING FROM CAMPING WORLD HERE AGAIN!!!!!! I don't like being LIED to. If you would like dates or more info please including pics contact me as I won't lie. Terry Buchholz 402-681-7074
Prices seem good but in the end you will pay so many fees that 10 to 15 thousand dollars will be added to you final price. Other places that RVs will not and do not add the fees Camping World will charge you. The saleman said they would clean the RV before we picked it...
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1.4
#1372752
I purchased a Camper from Camping World in El Paso, Texas in July of 2016. After the purchase it had several things that needed to be repaired under warranty. Several defects in the manufacturing were identified. It was several weeks before the parts came in and at...
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#1372183
My husband and I were looking at trading in our toy hauler for a normal travel trailer since we are done needing to haul toys. We had looked online for the units we were interested in and walked in the door knowing exactly what we wanted to look at. The first unit we...
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#1371463
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Camping World - Service after the sale is non existent!

Having electric problems, lights out, water heater out, no power to slide outs and they want me to bring it in. I don't know what part of the slides won't retract they don't understand! And they refuse to send a service tech
1.8
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1371319
My Family decided to purchase a new Travel Trailer and it was a big decision for us. We did some research and initially weren't scared off by the bad reviews of Camping World. We decided to purchase a Coleman 3015bh and all the warranties that came with it. We used it...
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1.3
I liked
  • Seemed to have a lot of campers
  • That they were quick to get it out the door
I didn't like
  • Do not purchase any rv from this company
  • Lack of quality of product and service
#1370165
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Superior service Ky camping world

You can not find any thing to complain about at Georgetown Ky Camping World Employees stayed after store closed just to let me in and installed 2 batteries for my generator in the parking lot. John Michael and his manager did this 9/26/2018
4.7
Details
Customer service
Diversity of Products or Services
Location
Price Affordability
Staff
Value for money
Warranty
#1369555
We bought a new 2019 Thor Fourwinds 31Y- 8/25/18. Dealer said was Solar was included on the motorhome, yeah right everything but the solar panel on roof. Warranty - Got home reviewed the packet, starting filling out the warranty, turned the page over and surprise - the...
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#1369330
We are traveling on I29 south and our drivers side mirror came loose. This is Saturday afternoon and almost impossible to get service. I called Camping World and a very pleasant woman answered the phone. When she heard our dilemma, she found a technician who was still...
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Anonymous
Anonymous

That wasn't camping world who fixed it, that was a good person who happens to work at a camping world who fixed it on his own time. Camping world wouldn't have done that.

#1369111
I agree with some of the other posts that after the sale they forget all about you. Harrisburg Camping World sold us a Thor 27a which in the first trip we took both slides leaked the USB ports didn’t work and you couldn’t even keep it in the road. They said it would...
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#1369106
East Ridge, TN. The sales people were quick to jump on a sale and show us what we were wanting to look at. However, the customer service after sale was horrendous. We waited 5 hours just to complete purchase and still had to come back and pick it up while waiting...
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Anonymous
Rodney Murry

Wished I had checked the reviews before I bought my camper from them. These people and this company really screw people over. They gave me a 2 minute walk around when I picked...

2.8
#1368296