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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
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Product or Service Quality
Value for money

Ordered a wheel kit for an older 4000 watt Champion generator. I received a different part # than what I ordered.

I called customer service and explained. The girl gave me the # to the technical support group since she couldn't connect me. I called the # and the employee said that she wasn't technical support and that she only did special orders. Since I was unable to get any answers, I just decided to cancel my order.

After talking to customer service again, they will call me in 1-3 business days to begin processing my return and refund. I am blown away at the lack of customer service and ability to find anyone with any knowledge or even ability to steer me in the right direction.

All I wanted was the part # I ordered. I will never order again from camping world and will communicate my experience to other fellow RV owners.

Product or Service Mentioned: Champion Power Equipment Wheel Kit.

Reason of review: Poor customer service.

Preferred solution: Full refund.

I liked: Price.

I didn't like: Incorrect part delivered, Refund process, Not being able to talk to anyone with any technical knowledge.

Company wrote 0 public responses to the review from Oct 26, 2017.
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