Not resolved
Customer service
Product or Service Quality

We purchased an awning last fall at Camping World in Flagstaff AZ and had it installed on our slide out by their service center. After the installation we drove to our home about 30 miles from their store.

The RV was not used until spring. We used the RV one time and extended the slide out one time and the awning is destroyed. When we extended the slide out the awning was torn along one side. When the slide out was retracted the awning tore on the other side.

The problem was with the installation but because we're past their 90 day warranty they are taking no responsibility.

While I was talking to the service rep he told me there was nothing they could do and, when I expressed my displeasure with their service he hung up on me. I am DONE with Camping World.

Product or Service Mentioned: Camping World Part Installation.

Reason of review: Warranty issue.

Monetary Loss: $1000.

Preferred solution: Price reduction.

I didn't like: Service center.

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