Youngsville, North Carolina
Not resolved
Customer service
Insurance Quality
Price Affordability
Product or Service Quality

Cancelled extended warranty and waited 5 weeks for follow up from CW OF RALEIGH. Took 2 days of leaving messages for Chris smith to call me before I finally got in touch with him.

He denied being notified by Good SAMs 5 weeks ago but immediately was able to validate my cancelation. Then had the nerve to tell me I would have to wait another 5 weeks for my refund to be processed. I accused his department of dropping the ball and not processing the claim as it was submitted to him by Good SAMs for cancelation 5 weeks ago.

All I wanted was my refund nothing else. He was not offering any option but to wait for my 2k dollar refund

Product or Service Mentioned: Camping World Warranty.

Reason of review: Bad quality.

Company wrote 0 private or public responses to the review from Aug 13, 2015.
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