Product: Camping World Warranty Clear all filters (53 of 53 reviews match)
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Camping World in New Braunfels, Texas - Horrible Customer Service

1.0
Details
Warranty issues get pushed off for months! Same ole response every time is that they are waiting on warranty approval.. do not buy from this establishment. Once they get your money at the sale, they are done with you!! I’m a full timer traveling with work and I am now out of pocket over 3k in hotels and boarding expenses waiting on these corrupt clowns. Attorney General and DMV notified. I suggest anyone else having issues to do the same.
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Review
#1613219 Review #1613219 is a subjective opinion of poster.
Product
Camping World Warranty
Cons
  • Camping world and keystone doesnt honor their warranties
  • Bad management
  • Custermer service
Reason of review
Warranty issue
Loss
$3000
Preferred solution
Deliver product or service ordered
Tags
  • Poor Communication

Camping World in District 8, Tennessee - 2016 oakmont knoxville Tn

1.3
Details
We had major problems AC frozen up TZv turned black and condenser on frid and heater on chairs never worked. Everything quit with in 6 month. We purchased 6 year ex warranty every time they came out they charged over $300 finally had Ricky do my warranty work and everything got repaired. Canceled ex warranty several time no money back so on May 25 I handed the paper to financial person said check get sent the 15th of the month. I have called twice a week now it’s like give me five min I will look into it pull *** two days still nothing he claimed this is the first time I talked to him. Which I had just talked to him last week and same oh I will look into it.
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Review
#1599728 Review #1599728 is a subjective opinion of poster.
Product
Camping World Warranty
Pros
  • Transfer rv here from tx
  • Store has most rv items
Cons
  • Communication
  • Once you get your rv they basically ignore you
Reason of review
Poor customer service
Loss
$1028
Preferred solution
Full refund
Tags
  • Worst Customer Service Of My Life

Camping World Stafford MO

I've read so many horror stories and I was so leery about buying from CW but in May of 2018 we bought a Thor Ace 30.4 in Stafford. Now I did do many hours of research and had a backup bank just in case I got the run around as with any dealer. My salesman is no longer there but he was awesome. The finance department definitely has the plaid jacket cheesy feel but be informed and don't buy anything without research. We got a great deal and we're happy with the finance terms. There were things wrong with the RV...about 10 actually... But I called and emailed Thor directly with my list and had pictures. Before my 12 month warranty was up we got it back in and they fixed everything. Tim the service manager got me taken care of... But again I was very clear about what I expected and he understood. As in any chain. The location matters!
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1 comment
DoubleDog
#1692246

Honest Review. When I hear folks blatantly just blame Camping World it ticks me off.

So much so I did a podcast and video on the subject. https://www.spreaker.com/episode/18080384 https://youtu.be/Nu7LmIaRl2E

Review
#1542852 Review #1542852 is a subjective opinion of poster.
Product
Camping World Warranty

Camping World - Scam alert - warranty

I’ll make it quick. They ask you what monthly payment you want and then suggest 3 levels like $20 apart. So you pick one, who cares they’re all close. You tell them you don’t care so much about the payment first but want the APR. OK can’t give it to you yet until they run your credit score. That comes and then they go through the warranty. And the warranty runs about $25 more a month than the payment they anchored you at. You ask for an amortization table, uh no that’s only for mortgages is the response. Yeah ok, I was born at night just not last night. So that warranty looks like $25 a month when in fact they the actual payment for the unit you bought is FAR less (use a loan calculator on your phone please) the rest was a massive, in our case $20,000 4 year warranty. Long story short, we declined the whole thing. Just like your first instinct always should be, don’t buy the extra warranty. Do your homework, calculate it out while there. Simple. And you’ll see how they try to fleece you. We finally got our motor home after 3 hours of being held hostage at the “finance office”. I now ordered all my RV supplies from Amazon. This ordeal was unbelievable. It makes used car salesmen look like high-integrity salespeople.
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Review
#1539644 Review #1539644 is a subjective opinion of poster.
Product
Camping World Warranty

Camping World - GAP Insurance Company Number keeps giving me different extensions and I get No one

2.3
Details
I had a total loss and GaP insurance I get switched around and can’t get anyone
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Review
#1522218 Review #1522218 is a subjective opinion of poster.
Product
Camping World Warranty

Camping World in Reno, Nevada - Won't stand behind defective product

I will never return to this store again, nor even purchase a Camping World product. I cancelled my membership with Camping World, and walked out of the store without buying $115 in products that were being rung up at the register. In brief, we purchased a collapsible pot, and after fewer than five uses it popped apart - clearly defective. We didn't ask for a refund - we just wanted to exchange for a non-defective version. The store state that it is not their responsibility to stand by defective products. They only offer a 90-day policy, and even then the return/exchange has to be brand new and in the box. They admitted they will not stand behind their products. And to make matters worse, the manager was rude about it.
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Review
#1518272 Review #1518272 is a subjective opinion of poster.
Product
Camping World Warranty
Reason of review
Poor customer service

Camping World sold a bogus extended warranty- fraud

1.9
Details

Update by user Jan 02

I providethat number so my account can be easily found. But I'll no longer take calls from Camping World.

Everything will be in writing. I can be emailed.

Original review posted by user Jan 01

Bought a used camper from Camping World Rapid City in May of 2016. The 'agent' harassed me into purchasing an extended warranty (Good Sam's Club), which I didn't want and finally gave in after numerous assurances that it would pay for itself and they had a mobile repair guy (I had been clear from the outset that the camper would not be moveable... ) He also put in Gap insurance, which I also had repeatedly said I didn't want... due to circumstances beyond my control, I could not simply walk out and he knew it. But the real issue is the fraud. Knowingly selling me a warranty that could never be used. The warranty and the BS gap insurance added 25% to my total cost. They owe me $3700. They have a pattern of "responding" to complaints with "gosh we are so sorry, we are opening a case file" yada yada yada... but it's all for show. So now, I'll go public every single chance can to warn folks to never go there. I wish I had seen all the complaints about Camping World before I went there...
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Review
#1438401 Review #1438401 is a subjective opinion of poster.
Product
Camping World Warranty
Pros
  • Had the camper i needed for my elderly disabled father
Cons
  • Fraud committed getting me to buy a warranty
Reason of review
Warranty issue
Loss
$3700
Preferred solution
Full refund
Tags
  • Contract law
  • No Customer Care
  • No Warranty Service

Camping World in Charlotte, North Carolina - Warranty questions

4.8
Details
Had phone issues with my local Camping World, got the service department thru the home office, and got my questions answered. Thank you.
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Review
#1367199 Review #1367199 is a subjective opinion of poster.
Product
Camping World Warranty
Reason of review
Good customer service

Camping world sells new Thor RVs AS IS

2.1
Details
Thor is such a bad producer of RVs they let Camping World sell their RVs AS IS. Warranty items are inspected at the dealer every 3 months. Your RV will set for month on one warranty claim. They are cheap, but your keep in mind your paying 60k for a used new poorly built motorhome. Don't make the mistake of buying from camping world/Thor.
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Review
#1331632 Review #1331632 is a subjective opinion of poster.
Product
Camping World Warranty
Reason of review
Bad quality

Contact Camping World Customer Service

Mailing Address:
Camping World
250 Parkway Drive, Ste 270
Lincolnshire, Illinois 60069
United States
Phone:
(800) 416-7757
All Camping World Contacts

Camping World - Not happy!

When they say they will call you right back ...a week has passed. They say your xtended warranty was declined..when it wasnt submitted.! The worst service!!!
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Review
#1275315 Review #1275315 is a subjective opinion of poster.
Product
Camping World Warranty
Reason of review
Poor customer service