While my husband and I are full time R.V.er's, we had the need to visit Camping World while in Tucson, Az.
We asked the lady at the front if she could contact someone to fill our propane tanks. She replied we had to wait in line at the checkout. Upon doing so the checker simply called the propane dept. She could've called rather than making us wait in a long line while she sat there filing her nails.
Three weeks later we returned to the same store and asked the man at the parts counter if he could help us order a plumbing part that we brought in with us. He told us they didn't make those anymore and "Whatever we have is on the shelf over there." He was rude and seemed as though we were wasting his time. He could've at least asked to see the part we needed and directed us to whom to contact to replace our part.
I thought Camping World was a customer service based company.We will avoid this company at all costs now no matter the location of the store.
This reviewer shared experience about poor customer service and wants this business to "i want the customer service issues to be addressed with the employees of this store and let all employees know the importance of top notch customer service and if it weren't for people like me they wouldn't have a job". The author is overall dissatisfied with Camping World. The most disappointing about camping world customer care from Camping World was customer service arrogance , but reviewer liked campers if i had been able to look. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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