Not resolved

After purchasing my 5th wheel in Vacaville ca 2 months ago at the close of the month with the agreement to fix the paint on the cap and clean up the rust on the underside.We took delivery of our new Columbus 2017 36 ft 5th wheel.

After our first trip out we discover some minor issues. Upon return from our 1st trip, I called the store to ask when we could bring it in for the repairs. Was told any time. Took a Friday off the took it back to the store.

Was told on the phone they were ready to take care of all the issues and that had all of the parts. It's been 4 weeks of excuses. Sat in Vacaville 2 weeks waiting for parts . When I took it and when calling back no return calls.

The salesman has tried to help. Sales great but the rest of the org sucks, I have been trying to be understanding but without updates and having to esculate it's been a terrible experience . The corporate likes is bad and my guess is because of service after sales.

I am a high tech GM and if I ran my business with the likes of intel etc.I am sure they would find other sources more responsible for service

Review about: 298 Columbus.

Review #1034901 is a subjective opinion of a user.

PRODUCT OR SERVICE Camping World Rv Repair
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Let the company propose a solution

Had an Experience with Camping World?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

Camping World 2012 Forest River 24rls Rv Review from Gulf Breeze, Florida Camping World "I bought a 2012 fifth wheel about 2 months ago from Camping World in Gulf Breeze. They held my camper there about 1-2 weeks as I was unable to move..." Read more Camping World - Horrible Service Camping World "My name is John L. Holloway,(good sams # 835727363) I purchased a 2016 Black Rock on 11 June 2016 from the Idaho Falls Camping world. And have yet to have..." Read more Camping World - THIS PLACE SCAMMED US $5000.00 THEY ARE VERY UNPROFESSIONAL Camping World "We contacted them about a ac unit for our trailer to move our dogs across USA from the east coast, I specifically said we are going to extreme temperatures in..." Read more Camping World 2016 Forest River Vibe 268Rks Review Camping World "Camping world in Asheville is the worst experience in my lifetime. Rude, lazy, unorganized, ignorant, never pick up the phone, never call back an if you accidentally get someone on..." Read more Frito Lay Chips Review Frito Lay "Opened the bag a couple days after purchasing from my Walmart neighborhood store on Blackmon Rd. I noticed the chips were darker than normal but when we ate them we..." Read more Viribright LED Light bulb must be used less then 3 hours day to guarante 3 year warranty Viribright "On the Viribright website it says:" Viribright’s LEDs are specially engineered and tested to last an astounding 25,000 hours. When operated 3 hours a day the Viribright LED can last..." Read more El Dorado Furniture - El Dorado sells defective furniture. El Dorado Furniture "I furnished my entire home with furniture from El Dorado. Shortly after a year a sectional and a couch started cracking, I called El Dorado, and since a year had..." Read more Southern Motion Furniture - Cushion collapses Southern Motion Furniture "One footrest broke in one day, was a clanging/hard thump when closing the last little bit. This MAY has occurred from the delivery. The collapse of the seat cushion &..." Read more