Manufacturer: Camping World Category: Repair Clear all filters (102 of 102 reviews match)
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I purchased a new Heartland RL 250 from Camping World Jax , in March 2016. Sales dept. was spot on ! (and fast) Took camper in for warranty work on October 18th (approval needed from manufacturer) I stated to the SM that I needed the camper back by Nov. 17, so I would pay out of pocket for repairs and wait on vendor to approve /disapprove the repair. Now its Nov 10th and they haven't ordered the parts/awning needed for repair! When calling any...
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Terriable experience, I pulled in for warranty work on the refrigerator and then asked then if they could give me an idea what it would cost for a scratch on the side and they told me it would be $135 for someone to look at it and write an estimate . The next day they called and said the coach would`t start (new batteries were installed two months prior to arriving at the shop) now they want to charge $1000 for two batteries and they need an...
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We stayed in the motorhome a week before I turned it in to the Camping World (501) to get it fixed with no problems except the toilet. We have sent photos to the Maintenance foreman but so far - nothing . Over a week now and soon I will contact HQ's again to try and get it resolved. The Owner of Camping World has stated he will fix problems - but I do not know how to contact him or I would. I bought the Motor Home from Camping World in...
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Camping World Rv Repair Review

#931312
Bought a 2016 keystone premier. All went good. Went camping first time in it. Found few minor things I wanted them to fix that was covered by warranty. Plus there was a recall on wiring on the AC. So made an appt at local camping world. 6 weeks later these dumbasses still not moved it from where I unhooked it. Keep calling get run around. About to tell them they can just have it back.
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Camping World Rv Repair Review

#930889
2.4
Do not use Camping World Service Dept 5175 W Orlo Bronson memorial hwy Kissimmee Fla. They drilled into the Stainless Steel Wheel liners of my Brand new RV without checking with me if this was fine by me.To connect tire valve extenders. CORPORATE wont respond.
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Camping World Rv Repair Review

#929134
2.1
I took my class A to Camping World in New Braunfels Texas to have a couple of minor things repaired. It sat there for 2 1/2 weeks and they did nothing. If you can avoid taking your RV to them you will be much better off they will only *** you off.
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Camping World Rv Repair Review

#926631
1.0
Well update after Rv sat at business for 5 months of lies now they saying they can not fix my Rv but for all this time it is sitting there I was told all parts where to be replaced by camping world of Byron ga.
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Moved from Ca to Az last year.For several years, the Roseville, Ca CW Service Dept. was the best. Now the opposite end. Since my move in Sept. 2015, I have been to CW Mesa Service Dept. 3x for various reasons. Each visit produced items not worked on, missing exterior panel requiring another visit so they can paint the replacement to match the exterior, (1 hour drive each way), dead coach battery because they did not turn it off,...
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First we have had to wait weeks for a warranty appointment and once appointment date arrives weeks for parts to come in and now waiting for them to have "room" to do warranty repair. This is insane. WE purchased the RV to be able to spend time with our kids and family, not have it waiting for warranty repairs for over a month!!! Some of the repairs are being done for the second time because they did not repair correctly the first time. ...
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I didn't like
  • Communication
  • Inability to ever answer the phone
  • Inability to return calls after multiple messages
#947177
Ok, another Camping World of Aron Ohio & I guess Camping World in general update.... After they have had my RV 2 months, broke my windshield, broke more of the tile ( it originally went in for warranty work on crack tile ) messed the dashboard up installing a GPS that was supposed to already be in it. Now they tell me they want to drive it back to The manufacture, because they really don't know how to put tile in. So they want to put about...
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During the ownership "orientation" in July 2016 the Kingston, NY Camping World technician broke the dining table storage and discovered two ripped sofa cushions. Since then Kingston Camping World has promised in writing to repair the damage and other "minor" issues with our New Thor Vegas (like the propane meter not working). kingston CW personnel have also stated in voice mail that they would order nod repair the broken, ripped, or...
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2.0
#945627
Brought the camper to Camping World because TV cable was not working. They had told me it was fixed but they did not test it because they didn't have cable to test it. Took the camper out cable still did not work. I brought it back a week or so ago they said they would take care of it. They have not worked on it and it is still sitting in the yard. It costs me time and money to bring this camper back and forth. I think Mr. Marcus should...
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2.2
I didn't like
  • Fact i have to keep taking camper up for same issues
#943225
I buy a brand new at the time, 2014 keystone montana, and a 84 month term good sam Extended Service Contract. I called the ESC company listed on the contract and ask if the black sewage tank is covered, they said yes and to contact camping world service department to schedule a diagnostic&repair. So I call CW and am told they are all busy right now and they will return my call later that day..... Never called me back. Next day I call them again...
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1.6
I didn't like
  • Service department
#941274
This facility does shoddy repairs and rates a "0" in my book. We asked GEICO, our insurer, to assist us with the litigation and they did little to assist us. We feel we have been ripped off by both our insurer and Camping World. What poor work. I would not recommend having any work done at this facility. In my book, they are crooks and have no credibility as a "Customer Service Oriented Company". We will never spend another penny at any of...
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1.0
I didn't like
  • Poor customer service
  • Lack of good service
#939225