Purchased a 2014 Thor Four Winds from Camping World in Harrisburg, PA. We do a lot of dry camping so made it clear, after paying their $1000 prep charge, I wanted everything checked.
Especially for water leaks. When we did the walk through, we had the cleaning people come back twice to redo. Their check list was all checked off as completed but it certainly was not. The water pump wasn't even tested because they hook the water hose to the city inlet.
The service tech didn't even know where the water pump was. I also found that the fresh water tank had about 2 gallons of antifreeze in it. Camping World offered us a $250 gift certificate which I did accept.
I would not trust their service dept. at all!
Product or Service Mentioned: Camping World Rv Cleaning Service.
Reason of review: Poor customer service.