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Took rv to put in a new satellite, because they said we needed a new one.Our old satellite was taken off, but they never covered the holes where the old satellite was mounted.

Since our motor home is in storage, we didn't notice the water leak until we had to take it out for a trip. This is when we noticed the water stain and black mold stain on top in the bedroom ceiling and bathroom. We took our rv back to camping world, but was told that we were lying. We told them that the leak was caused by the holes not being covered on top of the roof.

This was something they did, when they removed the satellite. They covered the holes and wiped the stains, but the stains didn't,t come off. Now they are saying that they are not going to fix the leak stain or the black mold stain, because it is our fault we didn't notice it sooner. We told them that they are going to fix it.

They said no. We said we have problem, because this would have not happen if they would have done there job correctly in the first place. Our rv is still sitting at camping world with the black mold stain on the ceiling. They will not fix what they did wrong.

The service manger and manager there are the rudest & mean people there. The store manager & the general manager won't call you back. This just tells me how much they care about there customers.

We have no choice, but to file a complaint with the attorney general for damaging our rv.Stay clear from this place before they do this to you rv.

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GoodSamCareTeam
Saint Petersburg, Florida, United States #833008

I would like to apologize for all the problems you have experienced.If able please send me a email with your contact information.

We would like help in this matter.

Mark

goodsamcs@goodsamfamily.com

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