I bought a 2016 fifth wheel. I felt I got a good price and was happy with my purchase.
I spent a total of $56k on the unit and a hitch and stuff from the store. During delivery the self level faulted and Scott said because the ground wasn't level. It did the same thing when I got home and the ground is level.
After delivery I drove across the street and took a pic. I then took one trip and later found the microwave dish was missing, a hole in the rubber roof and damage and a decal that had damaged.
I looked at the pic I took after delivery and the damage was there. Several calls,messages,e-mails and the passage of one week led to no results. Worst customer service I ever experienced, no one returned my calls. I then sent a very direct email to the GM Patrick and he apologized and that was it, still no solution to my problems.
I had to patch the roof myself because it started raining. That place should be shut down and their business license revoked.
Product or Service Mentioned: Rv.
Reason of review: Poor customer service.
Preferred solution: Full refund.
I didn't like: Customer service.