Independence, Oregon
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2.8
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I bought a 2016 fifth wheel. I felt I got a good price and was happy with my purchase.

I spent a total of $56k on the unit and a hitch and stuff from the store. During delivery the self level faulted and Scott said because the ground wasn't level. It did the same thing when I got home and the ground is level.

After delivery I drove across the street and took a pic. I then took one trip and later found the microwave dish was missing, a hole in the rubber roof and damage and a decal that had damaged.

I looked at the pic I took after delivery and the damage was there. Several calls,messages,e-mails and the passage of one week led to no results. Worst customer service I ever experienced, no one returned my calls. I then sent a very direct email to the GM Patrick and he apologized and that was it, still no solution to my problems.

I had to patch the roof myself because it started raining. That place should be shut down and their business license revoked.

Product or Service Mentioned: Rv.

Reason of review: Poor customer service.

Preferred solution: Full refund.

I didn't like: Customer service.

Company wrote 0 public responses to the review from Sep 30, 2016.
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