Had the step motor on my coach replaced 7 months ago and now that it has failed they refuse to stand behind it. They want me to go back to the manufacturer.
I ended up paying $467 to them replace the step motor they replaced 7 months ago.
The service writer was rude, uncaring, unprofessional and very disrespectful.. Does not know the meaning of customer service and she was incensed that I continued to demand to be treated like a customer. When we tried to talk she would get louder and talk over us never listening. She finally told us twice to sign the ticket and get out of her service department.
I would love to use her name but that wouldn't be right.
I have talked to her service manager and emailed the General Manager without response.
After dealing with this Camping World since 2003 for all my repairs and RV items this was a learning experience.
If you want the work done by someone who will stand behind it and values your business, go somewhere else.
Will never go back.
Reason of review: Poor customer service.
Monetary Loss: $467.
Preferred solution: Full refund.
I didn't like: Read my entry.