I bought a class C diesel unit on Saturday March 4, 2017 at Camping world, Katy TX. Starting with the fiancé guy there and ending with the unit, this place doesn't care about the customer.
POOR customer service. Manager was ok selling us a unit with a nonfunctional air conditioner that we became aware about after driving off the lot. We notified our sales rep and the location manager of this and they didn't care much to help us resolve this problem knowing that in the city we drove home to has NO authorized dealers to handle the issue. The manager didn't offer any compensation NOR help to find a solution To get the unit fixed.
SEVERELY Disappointed and haven't event used the unit ! They were HAPPY to collect 25,000 dollars from Us and once we left the lot they could care less. !
Don't shot at camping world. KATY, TX !
Product or Service Mentioned: Forest River Rv.
Reason of review: Poor customer service.