Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services

Found a camper advertised on-line. Spoke with salesman at Harrisburgh location and was informed that the camper was in great shape but was not on there main lot.

Was informed that we would be notified when it would be. Got the email Thursday that the camper was at their lot and made an appointment Friday evening for Saturday morning. Told them we would be driving 3 hours and we would be there at 9am to see it. 2 hours and 45 minutes into our drive the salesman calls and says "hope you have not left yet".

Then tells us that he made a mistake and that the camper was not at their main lot yet. It was at an auction lot. After a few choice words with them, I informed them to figure something out and upon arriving they we able to get approval for us to go to the auction lot. The camper turned out to be a real piece of *** and was at the auction because they could not sell it at their lot and it still had not sold at the auction.

The salesman started to give us the "what do you expect for a camper in this price range". I stopped him and reminded him that he told us that the camper was in great shape.

Not horrible shape with multiple water leaks, a soft floor and broken bathroom door. Not happy to say the least.

Product or Service Mentioned: Camping World Customer Care.

Reason of review: Bad quality.

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