Product: Camping World Customer Care Clear all filters (427 of 427 reviews match)
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Camping World in Raeford, North Carolina - Worst Customer Service

1.0
Details
I bought a camper and has been a huge hassle ever since. We have received no tag and no paperwork. We have called corporate and every number with no luck. Buy somewhere else. The worst company.
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Review
#1677395 Review #1677395 is a subjective opinion of poster.
Service
Camping World Customer Care

Camping World - Worst online service I've ever seen

1.6
Details
Called and placed an order for over $1000 in parts for a customers rv. 1st, part was late, 2nd part was wrong, 3rd upon returning i havent been issued a refund but i was charged for the replacement parts, all while my customer is losing his mind wondering why we cant get his parts.
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Review
#1675033 Review #1675033 is a subjective opinion of poster.
Service
Camping World Customer Care
Cons
  • Managers dont care
  • Workers attitudes and language
  • Poor response
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Best experience at camping world ever

5.0
Details
We had a broken passenger side mirror on our class A motorhome. Paul and Brienna in the service area did a spectacular job of getting us back on the road in record time. The lady in the retail shop was so helpful and friendly also. Any time I'm in the Akron area a stop at Camping World will be on top of the list.
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Review
#1673068 Review #1673068 is a subjective opinion of poster.
Service
Camping World Customer Care
Reason of review
Good customer service
1.0
Details
Camping world Olive Branch MS
Camping world Olive Branch MS
Camping world Olive Branch MS
‼‼ We bought a 2019 Keystone Passport at camper world in Olive Branch, MS on June 8, 2019. Before we ever left the lot, we noticed the laminate on the end table was peeling off. Asked them to fix it, and when we got it home, realized they had used some type of...
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Review
#1670722 Review #1670722 is a subjective opinion of poster.
Service
Camping World Customer Care
Cons
  • Lack of communication and dishonesty
  • Dishonest and very rude managers
  • Many things
Reason of review
Poor customer service
Loss
$3600
Preferred solution
Full refund
1.0
Details
I worked as an Accounts Payable Clerk at the Northeast Regional Accounting Office for Camping World. During my time there I observed the following; 1. Intentionally overcharging customers Sales Tax and Registration Fees. The company refunds these overcharges, but most...
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Review
#1668977 Review #1668977 is a subjective opinion of poster.
Service
Camping World Customer Care

Camping World in Marion, North Carolina - *** service

1.0
Details
It took over 16 weeks to get a propane strap. I had it ordered one and had it two days. It's been almost 4 weeks waiting on a roller for a pocket door I never ordered the part. They continued not able to execute appropriate customer service in deal with service issues and are appropriate manner. They need a lot of work in customer service as far as contacting customers and keep them up-to-date on their projects. this is an explanation why you keeping world is in the trouble with it they are n.a class action lawsuit be filed against him to put him out of business. This is at Tom Johnson's camping world in Marion.
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Review
#1663982 Review #1663982 is a subjective opinion of poster.
Service
Camping World Customer Care
Cons
  • Very poor customer service
Reason of review
Poor customer service
Preferred solution
Talking with an attorney considering suing camping world for the full value the ridge label cost
On a trip recently and realized that I had left my awning rod at home. So looked for a Camping World along the way. Came to one in South Vienna, Ohio. Entered and greeted by a pleasant lady and asked for the rods. She said she was new, called someone and told me they...
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2 comments
Anonymous
#1754284

Don't be so careless with specialty equipment. Then, of course you asked QUOTE : "very loudly".

So you blew your preparations and chewed off anyone within earshot when they didn't drop everything to to genuflect to you.

We don't travel without a prepared checklist upon which each item must pass as "present". Don't blame others for your error.

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Review
#1661076 Review #1661076 is a subjective opinion of poster.
Service
Camping World Customer Care
Reason of review
Poor customer service
1.0
Details
I bought a used travel travel and was a mile from leaving their gate when I heard the tire blow out!! I hadn’t reached a speed of 40 MPH yet! I called the Service Manager and he said “call Good Sam in Denver, I can’t help you”. I called Good Sam and they said it would...
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Review
#1653076 Review #1653076 is a subjective opinion of poster.
Service
Camping World Customer Care
Cons
  • Worst ever never seen any business as bad a new low
  • Lack of responsibility
  • Service reps unknowledgeable and unhelpful
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Camping World is completely about getting your money. We spent almost $30,000 on a camper and when we did a walk through of the camper it had *** They blew it off and said it wasnt a big deal to have someone else patch it. I should have known then they were not good...
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Review
#1653049 Review #1653049 is a subjective opinion of poster.
Service
Camping World Customer Care
Cons
  • Awful follow through and customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Beware Of Service Qoutes

Contact Camping World Customer Service

Mailing Address:
Camping World
250 Parkway Drive, Ste 270
Lincolnshire, Illinois 60069
United States
Phone:
(800) 416-7757
All Camping World Contacts

Camping World in Gladwin, Michigan - Impressed

5.0
Details
Recently I went to leave on vacation with the grand kids. we were packed up and ready to pull out of the drive when we had issues with our motor home. Camping World of Houghton Lake Mi was phenomenal. They came to our place and went over the RV then took it in. Within several hours they had it fixed and we were on the road. The head of maintenance/Service dept was outstanding and very patient with me in my panicy state. I cant say enough about this group. Thank you Camping World of Houghton Lake Mi Sheryl Leonard and the grandkids
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Review
#1649864 Review #1649864 is a subjective opinion of poster.
Service
Camping World Customer Care
Reason of review
Good customer service