Manufacturer: Camping World Category: Customer Care Clear all filters (144 of 144 reviews match)
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After 2 times at Camping World se should have learned. But 3 is a charm. These folks who run Camping World are decieving,misleading,and participating in dishonest practices. The 1st 2 times we went we were fast Eddied into pulling our crefit report. We went to our...
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Anonymous
Anonymous

They do prey on the new-b customers. They practice and train to be able to take advantage of them.EVERY day I meet another SUCKER who got ***'s by these a $$hats. I wish peop...

Anonymous
Anonymous

This has been resolved quickly!My husband called the corporate office and they promptly refunded or credited our credit card.They acted shocked that they would even request 30...

Product
Camping World Customer Care
#1064897
Camping World - Horrible customer service
Camping World - Horrible customer service
Camping World - Horrible customer service
Camping World - Horrible customer service
Camping World - Horrible customer service
Camping World - Horrible customer service
I called Thor Customer Service who said they can't do anything until Camping World sends pictures and opens a claim. So now I have to wait until August to have the pictures taken so they can make a claim. So what did I pay the $1000 for if it wasn't even going to be...
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1.5
Product
Camping World Customer Care
I liked
  • Dedication of the salesman shawn
I didn't like
  • Service department
#1063294
Augustine camping world. They sell us a gooseneck adapter that voids the frame warranty without telling us. When we find out they straight up lie to us about talking to Keystone about the issue. I called Keystone myself and found out it does in fact void the warranty....
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Anonymous
Valerie Loescher

So, it's not just Camping World in Ohio I see. You are so right!!

3.1
Product
Camping World Customer Care
#1061199

Camping World - Bad bad bad!!!!

#1060956
Purchased a new motor home in April . Talked to many people, left MANY messages for a few items needed. NO one gets back to you! It was nice that they got my sale and my money though!!! Would NEVER recommend to even my worst enemy.
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Camping World Customer Care Review

#1028345
2.6
Ordered online from CW. Returned to Cocoa, Fl. store. Told special orders not returnable at stores. Took item to return on truck to wharehouse 3 weeks ago. No credit yet. Spoke to manager Larry. Not returning calls now. help with refund
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Camping World Customer Care Review

#1026845
3.9
Camping world in Vacaville Ca. Has no service people to answer phone for appointments . kept getting a recording asking you leave a message. Operator was helpful but unable to get me help. Never received a call back last october or now (March). Not wasting my time with this business anymore. That includes purchasing item in store George (510) 789-3737
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Camping World Customer Care Review

#1025088
2.3
The service department in the Tampa store seems very disorganized. Every time info there, they act like it's a problem that I showed up without calling first. Also, the service technicians are always reluctant to help out when the one I've been using is busy.
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I have called the Santa Clarita camping world 4 times today. Transferred to the parts department all 4 times where the phone rang at least 50 times with no answer. The phone never transfers back the operator so you have to hang up and call back. Have since left 2 more...
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2.6
Product
Camping World Customer Care
#1061062
Camping World - False advertizing and no service from main office.
Camping World - False advertizing and no service from main office.
I received an ad from Camping World stating buy a new RV this month and receive a 500 gift certificate to use in store. The ad states must be shown before purchase. I had been dealing on this RV for a week but had not purchased it yet. When it was time to put my money...
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Anonymous
Lynn

I was thinking of buying an RV also after I saw yours, Steve, and dropping close to $100k, but not after the issues and problems you have been having! I'll give my money to a ...

2.4
Product
Camping World Customer Care
#1053256
Visited Camping World, Fife, WA today for resolution of follow up issue re recent De Winterization. I can't say enough about the quality of the service that was given to me by DOUG, GIL, AUSTIN and LISA. DOUG got me right in and the rest of his team did nothing less...
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5.0
Product
Camping World Customer Care
I liked
  • Great service from doug
  • Gil
#1052108
employee at the Camping World in Greenwood, IN that the OEM parts dept. would need the VIN # of the motorhome in order to check what we needed. Since we don't carry that info around with us we were told we could call the OEM parts dept. once we got that info. Called...
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1.0
Product
Camping World Customer Care
#1051867
On March 24th I called Camping World Fort Myers parts and service department and asked about a clearance light cover for my 2014 Itasca Sunova I was told that the OEM man was gone for the day they would leave a message for him to call me back on Monday exactly 10 days...
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2.7
Product
Camping World Customer Care
#1049444
Purchased a 2016 Thunderbolt from Camping World , Olive Branch Ms in November . Had 6 problems with the camper ! Took 3 weeks to get an appointment for repairs ! I waited 3 weeks before calling the service department ! No answer ! I left several messages! NO CALL BACK...
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2.5
Product
Camping World Customer Care
#1049300
I ordered a replacement fabric slide topper.The parts guy ordered it and said it would be in on Friday morning . Approximately 10 days. So he scheduled the installation on Friday afternoon. He told me that he would check daily to be sure it was made and shipped So they...
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2.8
Product
Camping World Customer Care
#1047480