Nobody ever answers phones when your transferred over to any department. Once they sell you a trailer, they don't want to know you !
3 days and still no return call from them. Bought new 2014 travel trailer end of 2013 and had tire with bubble on sidewall. Had extended tire warranty , finally called corporate headquarters for camping world and spoke to someone in charge there. He promised a return call but, it never came.
Got number for company that handles the warranty and they came through.
When I purchased trailer I wanted a ladder on it, was promised the moon until I signed and I never got it.
They are liars and would sell their mothers for a sale. I recommend you purchase elsewhere.
Product or Service Mentioned: Camping World Warranty.