My wife and I put a deposit down on a 2016 Thor Challenger at the 2016 Florida RV Show with the Tampa Camping World. As of today (one month later) we are still waiting to hear back from the finance manager (John).
My wife and I have excellent credit but were a little high on debt to income. I recently paid off a lot of bills that substantially lowered this. Even at the time they run the credit, a phone call WOULD have been the professional thing to do. Now that are ratio is improved, we will go elsewhere to purchase a new motor home.
I also will cancel my Roadside Assistance, Travel Assist, and definitely will not renew my membership.
These people lack in Customer Service. If I run my business this way, I would be out of business!
Reason of review: Problems with payment.