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We were told when we purchased the keystone cougar that they having camping world facilities everywhere and we would never have a problem getting help if we needed it. Not true.

We had ours set up near Emerald Aisle. They do not service our area. We have issues with the refrigerator in 90 degree weather it stays in the 50s. The camper will not level, even their drivers had a problem with it, the wheels in the back are still up, the remote does not work, and now the awning will not roll in.

It will not even roll in manually. Ready to get a lawyer and return the RV.

Stressed with the storm coming. We had to return home with the awning out.

Product or Service Mentioned: 2016 Keystone Rv Cougar Rv.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Oct 05, 2016.
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