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We bought a 2015 Roo in May 2015 saying this is what was gonna be the best we cld do for a Traverse to pull, says it sleeps 6 but in reality it sleeps 4 cause the dining room table folds down for a small child only but the salesman at the cedar falls, Iowa store said my 13 yr old would fit on it just fine, ya if she likes to sleep in the fetal position! Than we were told that the bank approved us but we had to have "extra" insurance in order to qualify for the loan, $4,000 worth!

We were happy at the time so we signed all the paperwork, 1st time taking it out it poured rain& the canvas leaked & the water filter broke off, they had us bring it in& they kept it for a couple days to tell us that once the thread in the canvas gets wet it will swell& fill in at the stitches, ok fine! While there picking it up we seen a 2016 mini light that was perfect& our vehicle wld be able to pull it& they said that want us to be happy& if we wanted to trade in the Roo they wld make it work! Never less to say ours depreciated after using it once& we were gonna have to come up with $5,000 down & lose out $10,000 on out on our Roo! The bank said the added insurance we had on there took away from the value of our Roo & we shld cancel it, camping world was not happy we were cancelling it& said we only wanted to cancel cause we Clint get the 2016!

BS! 2 months later they reimbursed us $1300 & said the other is nonrefundable!! WHAT!?!

Least to be said if we want to be happy we lose $10,000! Very dissatisfied!

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Oct 14, 2015.
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