I bough a new 2014.5 Challenger from them and have had nothing but problems. It has spent more time in the shop than at the campgrounds.
Most of the miles that we have put on it has been getting it from The Lake of the Ozarks to Strafford. The service manager ( George ) promised held handle this himself but after asking him to get info on why the refrigerator doesn't work when driving the coach he said he would have info in a few days but as of now its been over 3 weeks! It took over a month for them to get a wiper motor ! We couldn't go camping in fear that we would get caught in the rain.
The cabinet doors fall off if you try to open they so I have spent many weekends repairing them. To date I have had aprox. 30 problems , some major and some minor.
I will be be upgrading with another Thor and I will not buy again in Strafford Missouri. Do your self a favor and go some where else.
Monetary Loss: $130000.