Tom called and just said sorry, not that it will not happen again. As far as I know now is that if it happens again so what.
I find it hard to understand how your manager didn't check his lot to see how all customers RV's were left. My trailer was left in the alley like garbage after all the money I was charged for the repair. I pay what ever the repair is and I don't expect my property to be left out like garbage in an alley. No one could tell me that there was no space for my RV inside the secure fence.
I asked Tom if I worked on his car and left it on the side of the road overnight how would he feel.
No response. Very poor service.