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We picked up our new travel trailer at Camping world in Vacaville- My husband decided he wanted a back up camera placed- so we waited 3hrs for thus to be done- Before we left, we noticed that the turn signals were reversed- ie left turn signal will show the passengers...
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#1681037 Review #1681037 is a subjective opinion of poster.
Pros
  • Robert smith
Cons
  • Service dept
Reason of review
Workload va compassion
Preferred solution
Let the company propose a solution

Camping World in Fresno, California - Warranty repairs

2.1
Details
I bought a 100,000 Winnebago Travato KL at the Fresno Camping World in March 2019. I just called for warranty work because the 12 volt plugs in the back and on the outside are in fact only 4.3 volts. I was going on a trip in Sept and needed the 12 volt plugs BUT I was told the next appointment was on October 2nd. OVER 2 months away. I am beginning to understand why Camping world has a bad rap and so many people once warranty is out do not go there. Very poor service.
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#1620770 Review #1620770 is a subjective opinion of poster.
Pros
  • Unknown
Cons
  • Poor customer service and considation
Reason of review
Poor customer service
Preferred solution
Appointment priority sooner or allow take somewhere else.

Camping World in Woodland Hills, California - FAILURE TO COMPREHEND!

1.0
Details
Camping World - FAILURE TO COMPREHEND!
I HAVE PREVIOUSLY DOCUMENTED MY EXPERIENCE, TO ABSOLUTELY NO AVAIL. THIS POST IS A FAILURE TO UNDERSTAND WITH ALL OF THE GRIEVANCES, VIABLE COMPLAINTS OF WRONG-DOING, BAD BUSINESS, and THE LIKE, WHY HAS THEIR NOT BEEN ANY LEGAL PROCEEDINGS BY WAY OF A CLASS ACTION FILED AGAINST THE SOLE RESPONSIBLE ENTITY, NAMELY MARCUS LEMONIS? HOW IS IT HE CONTINUES TO FILTER HAND OVER FIST MONETARY GAIN, INCLUDING HIS NEXT SEASON ON CNBC CALLED THE PROFIT? THE APPRAPHOE NAME WOULD BE MORE LIKE THE THIEF!
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#1605157 Review #1605157 is a subjective opinion of poster.
Cons
  • Theives
Reason of review
Bad quality
Loss
$75000
Preferred solution
Full refund
Tags
  • Dishonest Staff
1.2
Details
SHAME SHAME SHAME...Our purchase was a new 2017 Montana (purchased 4/18) to live in full time. Of course during the purchase many statements resembling promises were exchanged. The purchase price was $62,000 so we bought extended warranties to cover any possible...
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#1595239 Review #1595239 is a subjective opinion of poster.
Service
Camping World Customer Care
Reason of review
Not as described/ advertised
Loss
$10000
Preferred solution
Full refund

Camping World in Valley Center, California - No service department

I defy you to call or use the internet to get a oil change appointment at CW San Marcos CA. I've been on their call back list for over a week. I submitted an online request for an appointment a week ago. NO RESPONSE. In the past the only way I've gotten an appointment is to go there and stand in line and then they will talk to me and give me an appointment.
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#1582783 Review #1582783 is a subjective opinion of poster.
Service
Camping World Oil Change

Camping World in San Bernardino, California - Walk through was a disaster

3.0
Details
Walk through person said push the buttun for the awning but the door was open and the brackact broke and took 4 hours to fix and i also got hit on the head when walk through person did not pay attention
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#1579334 Review #1579334 is a subjective opinion of poster.
Pros
  • Nice store
Cons
  • Bad parking lot
Reason of review
Damaged or defective
Loss
$2000
Preferred solution
Let the company propose a solution
1.3
Details
I received a flyer from Camping World advertising awnings, contact the local store in Rockland Ca. about 40 mi away and explained that I had a Prevost 40' diesel pusher and wanted a awning for it. I was advised that I needed to bring the unit into the store so they...
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#1555901 Review #1555901 is a subjective opinion of poster.
Cons
  • Them wasting my time plus cost of fuel for nothing
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Poor Service Wasting My Time

Camping World in Redding, California - Paid cash for a trailer and took over five months to get a title nobody cared worst company in the world criminal

1.0
Details
After 5+ months of being lied to 40 phone calls later I finally received a title in my deceased fiancé‘s name I explained that she passed away they could’ve cared less so they promised me a cover for the trailer which I never received I don’t know how you can sell a trailer and not be able to provide a clean title my guess was they sold the consignment trailer to me on false pretenses and the existing owner was not happy 5 1/2 months to produce a title while they kept my money could not even get a return phone call It’s like a criminal business I’ve talked to several companies about camping world and they’re on everybody’s radar for horrible business practices buyer beware
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#1541710 Review #1541710 is a subjective opinion of poster.
Service
Camping World Manager
Reason of review
Poor customer service

Camping World in Los Angeles, California - Abandoned After the Sale!!

2.4
Details
I purchased a Jayco North Point 5th wheel in February from your Georgetown Kentucky dealership. When I took delivery the trailer was missing the parts to the outdoor kitchen grill. I have sent repeated emails to the service manager Shawn Smith to get this resolved and it has fallen on deaf ears. I have sent repeated emails to multiple people at the dealership and still no replies. Is this the way a customer gets treated at Camper World?? Once you get the sale complete and the customer takes delivery you forget about them? I'm very disappointed in the level of service I have received after the sale. Looking to get some help from someone else
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#1524328 Review #1524328 is a subjective opinion of poster.
Service
Camping World Customer Care
Pros
  • Working with the people pre-sale
Cons
  • Level of service post sale no response to emails
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Deliver product or service ordered

Contact Camping World Customer Service

Mailing Address:
Camping World
250 Parkway Drive, Ste 270
Lincolnshire, Illinois 60069
United States
Phone:
(800) 416-7757
All Camping World Contacts

Camping World Products and Services Reviews

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Camping World in Newhall, California - Fifth wheel hitch

March 31, 2019, my wife & I were going to camp for a week. When backing into my 5th wheel the 5th wheel hitch would not lock onto the kingpin. Camping World service is closed on Sunday, came back on Monday morn, April 1, 2019, and talked to Amanda Crocker in Service. She and a tech. looked at the problem and discovered the hitch spring had broken. During replacing the spring the tech. discovered another metal part bent and repaired that as well. When the repair was completed I asked Amanda how much do I owe and she said, I am good to go. I thanked both of them as I thought our trip would not begin for a couple of days, if at all, due to parts availability. Instead we were able to leave Monday around noon and enjoy our trip. Thank you, Amanda Crocker, Service Advisor of Camping World.
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#1510749 Review #1510749 is a subjective opinion of poster.
Service
Camping World Rv Repair
Reason of review
Good customer service