After ordering a electric wood fireplace because my furnace wasn't working, I was excited to get it. It arrived damaged so called camping world next morning.
The lady sent me another one and said someone would call me in a few days to tell me what to do with the damage one. When the second one arrived the glass was also not attached and the metal that holds the glass in place. I had a friend look at it to see if it was something that needed assembled . He said No it was damaged.
How do you get two products dsmage.
Camping World doesn't do anything to protect the products they send especially fragile items s. I will never order from them again