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I had quite an eye opening experience this morning...placed an order out of the catalogue and was told i could not use my 25.00 certificate..i have to mail it in...all because we have no store within a few hours of us...bull *** if you ask me...why would i call if i could have gone to one of your stores!!We have been members for years but maybe we shold question that...so now i mail in the cert.

and hopefufly they credit my visa???We will see....VERY DISSAPOINTING...if you ask me this is NOT customer service...i hope everyone takes note of this before placing an order.....very very very bad customer service!

Reason of review: Poor customer service.

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