We took our camper in on March 8th for some repairs which should be covered under our extended warranty. It is now May 5th and our camper is still not repaired nor is it likely to be repaired for sometime.
Camping World has used every excuse in the world why it has not been repaired. When we dropped it off the service writer estimated it would be repaired in three to four weeks. We gave them four weeks, but when we called we could never get anyone to return our calls for a week and when they did they said that the service writer that we talked to no longer worked there and that nothing had been done to our camper and that another service person would be in contact with us. We had to contact Corp.
to get them to call , when Ashley does call she is not much help. The customer service person a Corp. said he has a hard time getting her to call him back.
This tells me that there is a lack of management from the top down. We hope that we do not have give up our summer camp hosting job because of the bad service from Camping World of Fayetteville N.C.