Customer service
Product or Service Quality

Your 'report' on Camping World's customer service was oh so familiar. They had our brand new Thor Vegas for over 6 months with a new promise date every week.

They actually had physical possession of our new RV longer than we did by the time we got fed up and took it back. This was for warranty work! They also damaged it while holding it on their lot. The two hours worth of work they did do was shoddy, shabby work.

I wrote letters to the area VP (Joel Cline) and the owner (Marcus Lemonis) and got no response. Camping World cares ONLY about the sale of the RV and nothing else after that.

Product or Service Mentioned: Camping World Rv Repair.

Reason of review: Poor customer service.

I didn't like: Service department or the work done at this location, Lie and do shoddy work.

Company wrote 0 private or public responses to the review from Mar 08, 2017.
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Woodstock, Georgia, United States #1312875

Well.......here we are 2 months later and still trying to get our warranty work completed. We can't take the RV to any other service place because Camping World has applied to Thor for the warranty work and gotten approval from them so when we tried to go to another shop Thor wouldn't cover the cost a second time. This is outrageous when is Thor going to step up and 'Deal' with their Dealerships????


Write all the letters you want but it will NOT matter to any of them at all. To camping world any problems are always the customers fault.

Even when they are in the wrong they will not do the right thing. PURE EVIL, LIES & DECEPTION.

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