Not resolved
Customer service
Price Affordability

Called Camping World at Katy, Texas and discussed thoroughly the need for a 12' propane hose with female cylinder threaded connection on one end and a 1/4" compressions male fitting to fit into the campers regulator. The assured me of a part number and upon arrival it was not what was discussed and given assurance on.

Upon trying to return the merchandise, was told since it was placed over the internet that the return cost was the purchaser. Even after explaining the call and assurance, I was still to "blame" because I placed the order over the internet.

Basically they will take no responsibility for the actions of their employees. Don't buy internet merchandise from them.

Reason of review: Not as described.

I liked: Salesman at first.

I didn't like: Customer service.

Company wrote 0 private or public responses to the review from Feb 06, 2015.
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