Filter by rating
filters
State:
Show
City:
Show
Product:
Show

It sucks that camping world can do this to people

I bought a new 2017 high country with front living been the worst thing I have ever done before. bought it at camping world in montecelo mn . it was suppose to be able to handle the winters in mn but couldn't even handle 28 degrees. now camping world wants to give me half price back for it when it wasn't even what I paid for. I will never do business with them ever again. they will sell anything to you with out even caring for what you want. all there after is your money and nothing else. way to go camping world get rich off everyone else and don't take blame on yourself. had nothing but trouble with them. there service sucks and peoples skills need a lot of help. so I say to other people please stay away from camping world so you don't get taking advantaged of.
View full review
1 comment
Anonymous
#1622966

We purchased a RV from Camping world and beyond our sales person who was a genuine person, when it came to having warranty work and service they were less than helpful or professional. They knew nothing regarding the internal workings of our RV. Our experience was in Houston.

Review
#1300889 Review #1300889 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$88000
Preferred solution
Full refund

Camping World in Marion, North Carolina - Lousy service

1.0
Details
I took my camper in for service 4 wks ago. I wanted an awning repaired, propane and slide service. I have been lied to repeatedly. I have been told more than 5 times it would be fixed. No one from the service dept will return my calls, when I do talk to someone, they promise to call me back but never do. No one seems remotely interested in helping me. I actually bought my camper from Tom Johnson, does not seem to matter. Now I am supposed to go on my vacation and my camper is still not fixed. I will not buy anything from them again, and recommend no one does.
View full review
Review
#1300367 Review #1300367 is a subjective opinion of poster.
Cons
  • Being lied to
  • Poor and evasive communications
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Camping World - Worst Experience Ever!!!

1.0
Details
The worst company you could ever purchase a RV from!!! Nothing more to say...other than I would recommend, buying from any other dealer outside of Camping World. They are Crooks!
View full review
Review
#1300203 Review #1300203 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World - THEY SUCK!!!!

2.3
Details
The number of problems with my new Heartland M231 were endless. We finally got it to the campground after buying it in the fall for the first time in the spring about 300 miles from home and they told us we would have to bring it back to them to do all repairs since it was under warranty. I was not going to pull the camper back home 300 miles every time there was a problem. Our expectation buying new versus used was that there would be no problems, expecting the Heartland to be a quality product especially at such expense. I am not a rookie when it comes to campers since have been a camper for 60 years. The cheap Pex water connections leaked with water flowing all over the floors. The remote for the radio would not work so I ordered and paid for a new one. The valve on the toilet would not work resulting in leaking so I replaced the assembly. The faucet leaked on the shower so I replaced the entire faucet assembly. The water connection under the bathroom sink leaked so I replaced it. The electric line to the microwave did not work, so a new line was run. The cheap plastic connector at the hot water heater had its thin metal ring simply fall off and water leaked all over the floor. I went to Lowes and bought a better brass connector correcting the problem once installed. A water connector under the kitchen sink simply fell off leaking water all over the place. Several connectors were not tight and fortunately I checked them all and tightened them. There were no hooks in the bathroom to even hang towels so I bought some hooks. The wood panel hiding the water heater was paper thin. The one vinyl decal on the outside started crinkling so I ordered one from Heartland and installed. It took me a week to get the decal from Heartland RV. I took the camper back to the dealer for a safety recall and the replacement LED lights sent to the dealership by Heartland were damaged. So it's another week before they got a good part (I hope) and another three days before they can install it. Our so-called vacation camping days went away. I tried to have another dealership local to the campground do the safety recall work but they said would have to completely redo the paperwork and would take weeks before could get all the paperwork done, let alone get a service appointment. This Heartland Mallard is titled an ultra lite and that is because it is made out of cheap thin materials. You can read all the infinite number of reviews on-line of the poor quality and service for Heartland owners. I will NEVER buy another Heartland and the service by their dealerships and themselves is poor. I lost over $8K by trading it in on a different new brand trailer and a different RV dealer but I am just glad to get rid of the Junker.
View full review
Review
#1300175 Review #1300175 is a subjective opinion of poster.
Cons
  • Lack of care for customers after they sale to you
Reason of review
Bad quality
Loss
$8000
Preferred solution
Got rid of it.

Camping World - Total disaster

I do not believe the parts department would tell the truth if their life depended upon it not even sure if they actually ordered the part for two weeks they have told me it would be in on Friday when Friday comes he said it will be on Monday I call on Monday and they say it was just shipped that Monday
View full review
Review
#1299731 Review #1299731 is a subjective opinion of poster.
Reason of review
Order processing issue

Camping World - Worst service I have seen

Wouldn’t recommend there parts department I needed a different capture plate for my slider hitch been almost a month I check on Monday for the last two weeks and they keep saying well it shipped today will be Friday call Friday they say should be Monday call Monday they say it just shipped out for the last two weeks getting really tired of the lies they wonder why there ratings are so low they have ruined the last two weekends they needed the plate I had for my old camper So traded for credit on new one it was only used 100 miles gave me 20 credit guarantee the did sale it for that
View full review
Review
#1299583 Review #1299583 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Hope Mills, North Carolina - Sorry service

1.0
Details
I have called my local dealer several times and been hung up on and never could get an answer on wether or not the spare tire that was supose to be on the camper i bought was in or if even got ordered. The day I bought it they tried to tell me that model didnt come with one but i show them the mount under neeth and they started back stepping
View full review
Review
#1299144 Review #1299144 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Rossford, Ohio - Sevice

2.0
Details
I have been calling Camping World of Rossford Ohio for a period of three weeks to get a fifth wheel hitch and have it installed. Either no one answers or I get an answer message with no return call. Must be nice to be making so much money that you don't need customers! Go some place else, don't waste time with this place.
View full review
2 comments
Anonymous
#1751673

Nothing new they was probably out on the loading dock socializing they "don't give a *** about customers" their words not mine and I know this cause I'm a former employee who heard the majority of them speak those words on numerous occasions and even in front of their store manager who just laughs about it!!!

GaudyGreySeal
#1671448

email me if you would to something about camping worlds corrupt practices! My attorney Taylor Ward of ohio wants to speak with you about your problems with camping world!

please call if you would like to be heard!

419 536 8600. I am currently dealing with an rv that was damaged, repainted and sold as new!

View more comments (1)
Review
#1298878 Review #1298878 is a subjective opinion of poster.
Reason of review
Poor customer service

Not happy with visit to camping World

We, my family and I were at your Oakwood, Ga Camping World. We were Only looking to purchase camper in the future and expressed that to the sale rep. Our visit went south from there. Our family felt like we were the ones being looked into or against the entire time Sales rep with tattoo on neck followed our family around and became very rude when expressed to him we were just looking today and did not need his assistance. Our teenagers asked to leave. Daughter later told me that salesman was in her space many times and was not sure what he was trying to do or his intentions. He continued to talk even when we turned to each other to discuss. .......... Would not be quiet so that our family could discuss. He continued to talk and we finally left. We are an educated family and he was insulting to us. We Did not trust him, he was very unprofessional. It would have been a better experience had the sales man been polite and more professional when told looking only. We were not able to even think about the things we discussed prior to trip to Camping World. The guy with the tattoo on his neck needs another job.
View full review
1 comment
Anonymous
#1541400

although it is not correct to label people, I find these tatooed people to be obnoxious salespeople in general, and at this dealership, and I have learned to not deal with them. Unfortunately I must get slightly rude before they will leave me alone.

Review
#1298741 Review #1298741 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Wentzville, Missouri - Severely disappointed

2.3
Details
We bought a camper on June 4th. This was a used camper a 2017 Sunset Trail. It just got on their lot May 31st and we bought it on June 4th after they assured us everything was in working order. Finally got to take it out on the weekend of the 30th of June. The converter would not keep the battery charged, the hot water heater smells rotten eggs so they didn't check it or flush it, are slide on one end of it slopes down so you feel like you're going to fall out you can set a glass on the table and it's an inch and a half out of being level. But the biggest thing that really aggravated me was when I asked why the front cap was so dingy looking, the salesman told me oh that's just dirt it'll wash clean well guess what it didn't its oxidation and on the day we picked it up it was cloudy so we couldn't see it but the very next day the sun was out I looked out the window at my new camper and seen the two different colors, call them right away they told me they will take care of it. We hauled it all the way back down there they didn't take care of it, they offered to spray the protective coating on it and they did but it didn't take care of it, and of course now they're not going to take care of it we are stuck with it. Don't believe anything they say the icing on the cake was after we got all set up in our camping spot we ate dinner that night and I went to do dishes, and the sink would not drain. Grey water tanks were both left full, what this tells me is that they are incompetent they don't really check out used units before they sell them and then you're stuck with all the problems I'm having to take your camper back and trying to make them fix it, and oh and by the way we didn't have a full hook-up site. When I said this to the service manager he said well somebody just forgot to empty the tank. It is a good thing that we had a tank with us to drain it or else we would have had to hook back up and go up to the dump station. Now our camper is back at Camping World for the third time trying to get these things fixed, they're guaranteeing me that my camper back in time for me to pack it and leave on my next trip August 5th I will keep you posted as to what's goes on. Oh one other important thing when you're going through your walk through and the lights are dim and the slide won't go out and the on awning is not going out don't let them tell you it just needs a bigger battery it's your converter. But they did put a bigger battery in and it lasted for 2 days and then we woke up to 90 degrees inside our trailer at 3 in the morning and had to hook up a battery charger to make it through the next 2 days. I will be checking everything they say they have fixed because I don't really know if they know if it's been fixed I have no confidence in them at all.
View full review
Review
#1298553 Review #1298553 is a subjective opinion of poster.
Reason of review
Bad quality