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Camping World - LOUSY

Quick synopsis so you don't have to read my sob story but you might not waste your time on this sorry excuse for a company: 1. If you call you will talk to the front desk, then be transferred to an unanswered voicemail. EVERY TIME. No one will call you back either. Just ask to talk to the manger. 2. No on can give you a clear answer for anything 3. Plan to drive to the store at least 4 times before you are done no matter how far away you might live 4. When you think you finally done with their nonsense, you might be about halfway there. 5. Don't expect anyone to apologize for anything. Including but not limited to; unanswered calls, unclear answers, incorrect paperwork, wait times, etc. Absolutely awful! My husband and I did research on a camper that was on the lot. We came in knowing what we wanted. No one had to "sell" anything to us. However, we almost walked away during the paperwork because everything was so messed up. No one could give us a clear answer on anything. We live almost two hours away and would have loved to be able to drive off with it that day. It became clear that that wasn't going to happen but we were fine with that. They charged our bank account $5,000 (our down payment) BEFORE they ever told us what the final price of the camper would be. We got that figured out finally and agreed on a price. This was on a Saturday so we understood that they would have to hear back from the credit union before we could move forward so we left. We were assured everything would be fine and we could come pick up the camper Monday once Camping World called us. Monday we didn't hear anything from anyone so we called. We talked with someone at the front desk who directed our call elsewhere. From there we got a voicemail. No one ever called us back. Tuesday morning I called again and got the same go around; talk to the front desk, then transferred to an unanswered voicemail. I called back 4 hours later to get the same run around. Mind you, we are now a day past when we were told we could pick it up AND have already put the $5,000 down. Between my husband and I we called 3 more times that day with zero response. Finally when I got the front desk for the final time that day I asked to speak to the manager. Come to find out NO ONE EVER FILED OUR PAPERWORK! The credit union hadn't even been contacted. They never apologized, they just said "things had been really busy because of a sale that they had for July 4th." We finally figure out that we can come pick up the camper on Thursday and set up all the appointment, etc. So we think we are in the clear. I am not free on Thursday but my husband is. I get a call that not all paperwork is signed so they need me at this appointment too. So I have to leave work early and drive the two hours there to sign what I later find out my husband could have. Later that day he drives the two hours to actually pick up the camper. We finally think we are done. Think again!! Nothing is ever done with this company. I get a frantic call on Friday saying that they had me sign the WRONG PAPERWORK when I left work early and drove a totally of 4 hours so I would need to come back in. No - they could not fax it or mail it. I had to come there. So off I went, AGAIN! No one ever apologized for their mistake. My husband and I actually went out to celebrate being done with Camping World that night. Then I get another call. They didn't save the document that had my pay stub so they would need that ASAP. I cried. I begged my husband just to take the camper back because such a company did not deserve our money. Almost 4 weeks later, my husband and I are getting ready for a trip to North Carolina and realize our tags haven't come in. We were never given a temp tag so this was vital to our upcoming trip. So I just called and guess what happened - talked to the front desk, then transferred to an unanswered voicemail. OF COURSE!
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1 comment
Anonymous
#1518689

Yep, thats prettymuch the norm for CW.That's why I tell people not to go there for anything.

Review
#1302771 Review #1302771 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World - Spamming

1.0
Details
I receive triplicate emails from this Leftist organization and won't unsubscribe me from them after 3 attempts. I would not recommend this outfit to anyone!
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Review
#1301786 Review #1301786 is a subjective opinion of poster.

Camping World in Columbia, South Carolina - Payment packing

1.3
Details
Camping World takes advantage of customers by payment packing, changing numbers on your trade and given payments that are at least $25-50 dollars if what they truly are. They don’t even disclose their dealer fees. The price of the camper is not the price! They will add delivery and prep fees. They want you to use their Good Sam insurance. They pay the sales people a fee so they make you call them. Funny thing is, you can go to RV America and probably pay half! If you called Good Sam before you did your financing, their prices are different. The finance department marks up their contacts! They are commissioned sales people. It dosent matter to Camping World if you get the products from the dealer of online with them. They are making a huge profit. You can always wait a year to buy the extended warranty anyway. And you know what? You will save money! They don’t care about employees or the customer. It’s all about the bottom line. They have to make their shareholders happy!!! Your loss if you buy an RV from them !
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Review
#1301778 Review #1301778 is a subjective opinion of poster.
Reason of review
Pricing issue

Camping World in Columbia, South Carolina - Don’t finance with this company

1.0
Details
Here’s a tip. Good Sam and Camping World have partnered up to take control of the financing, insurance and protection of your RV. If you must buy from them, do yourself a favor and call Good Sam to get your financing, warranty everything. You will save thousands! Just go online and get a quote. RV America has some of the lowest insurance rates in the country. Do yourself a favor and call them. They have some of the highest insurance rates and interest rates out there! Go to your local credit union! Don’t agree to any numbers unless they tell you your base payment and term. They will not disclose this and will pack. If you don’t know what that is, do your research! They are the typical car guys and they take advantage of customers.
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Review
#1301763 Review #1301763 is a subjective opinion of poster.
Reason of review
Pricing issue

Camping World - Worst customer service!!!

1.8
Details
Promises made of timely work and technician on RV are the worst I have seen. They promise to be done with rv on 10 July and here I sit waiting on the 11 of July. They don’t start work on a timely manner to complete work. Also the tech doesn’t know what he is doing! This is the second time for these issues. No managers on site to put a fire under the feet on the workers to do the jobs... Worst CW Fayetteville, NC. Stay away!!! Angry
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Review
#1301678 Review #1301678 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World in Lubbock, Texas - Poor service poor follow up poor quality of montana

1.8
Details
75000.00 spent should of bought a big horn instead that is what I had before and no problems. montana coaches suck a huge wast of money stuck with it now. Over charged cable dosent work bought 3rd ac doesn't work properly fenders flap going down road screws comimg out trim poping off walls. gave 20 item list to 4 people have to return to dealer to fix 10 items . Had to wait for fork lift person to get back from lunch 45 min to get to trailer and to pick up trailer both times. warning the fork lift guy will completely stop everything at camping world because no one else can operate it while he is at lunch.
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Review
#1301471 Review #1301471 is a subjective opinion of poster.
Cons
  • Customer service and quality of repair work
  • Customer service and follow up
Reason of review
Bad quality
Loss
$1500

Camping World - Great service!

4.8
Details
BJ Hallet from the Chichester,NH store was very helpful in assisting us in trying to find the right Class c motor home. He reached out to us when new units came in and included extra pictures for us. We have been dealing with a few rv stores. BJ was the best sales person with the best customer service of any of the other stores we dealt with. Thanks BJ. Hallet RV One in Albany NY was the worst experience we have ever had.. Exit One in Fair Haven VT was good but a small dealership and nice also. Go see BJ Hallet in Chichester NH.
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1 comment
Anonymous
#1534868

Fake Review!!!!!!! CW. SUCKS!!!!!!!!!!!!!

Review
#1301374 Review #1301374 is a subjective opinion of poster.
Reason of review
Good customer service

Camping World in Burlington, Washington - What a poorly run business..

1.7
Details
The camping world in Burlington wa. has the most unqualified people I have ever come across in any business. They do not answer phone calls and still have not returned a call to myself, my wife or my insurance rep in three days after all of us have tried calling them numerous times. I will not ever do business with camping world again and will happily share my experience with others.
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Review
#1301278 Review #1301278 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World in Panama City, Florida - Outrage

2.0
Details
buying from camping world is the worst mistake ive ever made in my life I bought a camper and it had a problem with the rear slide they agreed to fix it well the half *** fixed it I brought it back 3 times after they fixed it the last time rain came in and damaged the wall next to the rear slide where the gasket they kept trying to fix wasn't fixed right so after fighting with this store to get them to fix the wall 8 month date of purchasing it they finally fixed it so I ask the manager Dave Sherman to charge the camper make sure it is ready for use and I also asked him for documents showing all repairs that they have done Dave Sherman hung up on me but didn't hang up all the way I herd him talking to his co workers accusing me of being on drugs and being intoxicated he then picks the phone up and I told him I herd him and that he shouldn't be judging me at all he didn't know me what so ever I dont use drugs or drink he said he was sorry so I am expecting to pick up my camper the next day ready to go I just bought me a new house had a driveway pored for my camper out back I go pick up my camper and the camper is completely dead. I called Kenny Durham I guess from corporate and he called and asked the store to put battery in they did I pulled camper home the next day I set the camper up and noticed a awful smell I looked everywhere and in the fridge was porring out maggots from someone putting food in the fridge now I empty the camper and showed them I didn't leave anything in fridge or anywhere else that would go bad but when I picked camper up rotting meat in fridge the smell I will never get out and will not be able to use this camper this was done out of spite and to top it all off the inner gasket is hanging out of the wall where they just fixed it this is totally an outrage and dont know what else to do
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1 comment
Anonymous
#1686853

They are awful. I'm game with a class action suit.

Review
#1301145 Review #1301145 is a subjective opinion of poster.
Product
Reason of review
Damaged or defective
Loss
$20000
Preferred solution
Let the company propose a solution

Camping World - *** Salesman

I had to go inside and find someone to help us. Finally, found a young man playing on his computer, and he didn’t seem happy about having to help me. We then met him down at the gate where the fifth wheels are parked and got on his golf cart...only to be nearly dumped off as we flew between campers We told him what we were looking for and he unlocked three...not what we were looking for. Found one more hat might work and he couldn’t even tell us the price....said the price varies what’s up with that. LOL. I told him we were done and got on the golf cart to go back to our car. I ask him how long he had been selling campers, and he said about four months....I just laughed and said, “that’s what I thought”....this guy needs lots of training in order to ever be successful. Didn’t get his name, but he better be glad I’m not his boss!
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Review
#1301029 Review #1301029 is a subjective opinion of poster.
Reason of review
Poor customer service