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Camping World in Thornburg, Virginia - Disgusted

1.0
Details
Paid for hitch that I did not receive got the runaround from the store then corporate also just gave me the run-around took it to get some warranty work done they told me they would submit all the claims come to find out they're not even authorized to do warranty work so I had to pay out of pocket
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Review
#1352701 Review #1352701 is a subjective opinion of poster.
Reason of review
Order processing issue

Camping World - Safety issue to my family

1.0
Details
7-10-18 picked out camper came back on 7-17-18 to walk through and sign paperwork, during walk through convert wouldn’t work , then tried to charge us for paint protection 1995.00 we didn’t agree to that it was added in our paperwork along with 2 batteries only can use one . in their rush rush atmosphere no one is selling that many campers in a day. 7-18-18. Allen in about electric kicking off while plugged up on shore power if I didn’t have a battery charger hooked up fire place wouldn’t come on . Three weeks of calling emailing two weeks . Then we take camper out mind you it had been on shore power and my charger for two weeks straight drive 45 mins to local camp ground plug up to shore power and battery charger wake up next morning food in fridge warm food in freezer thawed = pissed with 4 month olds formula in fridge our 3 years olds milk ruined ok take it to them had to argue an set in camper to get charging thing fireplace fixed two two service guys assured me switching fridge out so I go eat come back said they had to locate one even though there was 3 on lot so then took another week of arguing to get them to come pick it up to fix fridge again assured me to have it back by Friday nope didn’t happen but come Monday got call blower motor in fridge wasn’t working will be fix by Tuesday last wed then here comes bad news while pulling refrigerator they ripped flooring wanted to patch it used one time paid first payment safety issues was I go pick it up we’d ref fixed then wanting to patch floor I said no you all are done touching it Got home had my 3 yr son he said what’s popping noise I said I don’t know get home hitch is cracked it’s rated for only 10,000 max out camper is 11,750 empty . We are considering law suit !!!!!! And why are we charged good Sam activation and members fee thought that was free with our purchase of new camper ?
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2 comments
Anonymous
#1591242

They charges me 3999. For that paint and fab I did not approve.

I’m so mad!!!

They obviously do this type of poor sneaky business all the time. I’m up for a class action law suit!

Anonymous
#1591239

We need to get a class action suit started

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Review
#1352207 Review #1352207 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World - Gander Outdoors completes charge for order then questions delivery address

Placed order from Camping World's newest acquisition, Gander Mountain. They sent charge to credit card but 2 hours later would not process order because delivery address was different from billing address. Despite having a phone number to call us to discuss their concern, they decided to communicate the concern through email. Despite the fact they wanted to talk directly they refused to call us to communicate their concern. It was up to us to call them to discuss their concerns. It was late when we received email saying they wanted us to call to discuss order; therefore, when we did assure them the delivery address was legit they did not process the order until the following business day, 3 days later. Everything was in stock at the time of the order but 3 days later one item was on back order. We are on travel and require the part ASAP and if they had processed the order when it was placed we would be receiving the entire order by tomorrow. Thanks Camping World for making our trip an unpleasant one.
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Review
#1351903 Review #1351903 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$1674
Preferred solution
Deliver product or service ordered

Not very happy with Camping world

2.8
Details
The 24’ motor home we purchased was to be gone through by service dept before we took it. Well some of it wasn’t! We bought it in August and drove it from Rapid City SD to Riverton Wy and are now getting ready to take it tomorrow on a 300 mile trip. My husband was checking tire pressure and discovered an inner tire was flat. On the other side the inner tire valve stem is stuck up behind the outer tire. Doesn’t speak very well for them checking everything! We are also not happy with having had to fight the steering all the way home either! There is more than 11/2 inch play in the steering wheel. What else didn’t they do! We have called camping world, Thor and Ford and no one can or will help with the problems! I would say don’t buy from camping world and don’t buy a Thor on a ford chassis. Guess we got a new lemon! We are not happy campers!!!
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Review
#1351884 Review #1351884 is a subjective opinion of poster.
Reason of review
Damaged or defective

Camping World in Albuquerque, New Mexico - Thanks for your help

5.0
Details
While traveling through Albuquerque, noticed my camper would touch my tool box when making tight turn. Took truck to Camping World and Eric helped me adjust my hitch up to give more clearance. He stopped what he was doing to get me back on the road for FREE. No charge. Thank you Eric for going the extra mile. God bless and keep you.
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Review
#1351867 Review #1351867 is a subjective opinion of poster.
Reason of review
Fast order processing

Camping World - Lied too

1.0
Details
My surge protector burnt up Sunday in Grand Isle LA. I drove to Hammond La to get it repaired. They didn’t have one nor offered to help find one. Went back to RV and located one oin Robertsdale MS. Called they said they could put it on in 2 days. Drove 3 hrs to get there to be told it would be next week before they could put it in. Located Another one in Jackson MS. 4 hours away. They say they can put it in tomorrow. Shocked
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Review
#1351831 Review #1351831 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Camping World - A piece of junk

1.0
Details
My dad and i went to camping world in richmond indiana and he bought a used camper. He bought the camper 3/30/18 for six thousand dollars. He put three thousand down and when they wrote the contract he still owed over six thousand dollars. A bank financed it for him. The first of august not sure of exact date sparks came from underneath of refrigerator. We unplugged the trailer, so it would not catch fire. Also the awing fell which is mounted to the side of the trail at the bottom of the trailer. When we looked at the place where the awning came loose the underneath is cover in some kind of plastic. We felt the wood underneath the trailer holding the awning up and it was all rotted. We cut the plastic and looked at the floor boards it looked like mulch. It crumpled in your hands. We took it back to camping world and we agreed to pay for the electrical part of the trailer, because no one could have seen that happening. But they should fix the underneath it was rotten when we bought it. My dad is 90 years old and we could not have known even if we had crawled underneath, because 0f the plastic. They are not going to pay for any of the things that is wrong with the trailer. They said there is no warranty so they are not fixing anything for free. They quote it would cost $135 a hour, because he is a good sam member! They said it would take around 21 hours to fix! I think they should have checked the travel trailer out from top to bottom including underneath of it before selling it. They are suppose to be professional trailer and rv sellers.
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Review
#1350880 Review #1350880 is a subjective opinion of poster.
Reason of review
Bad quality

Camping World - RIP OFF!!!

1.4
Details
Purchased in April 2018. Called, texted & emailed sales man, may 2018, about several issues. Was told he’d help us but NEVER received help. BUYERS BEWARE!!!!!!!! do NOT use camping world!!!! Bought a 2018 jayco redhawk in April 30,2018...BRAND NEW!!!!Many issues with it, they refused to help us. Sale price, told to us by their managers AND salesman, was 89,000$. Thought we got an awesome deal when we purchased it for 69,000$ but TODAY SEPTEMBER 8, 2018 it has 1900 miles on it and they tell me it’s only worth 47,000$ so they have a 50% mark up on their listed prices. No matter what I said the mgr had an excuse or explanation for everything and he had been there and done everything and I was a “liar” more or less.
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2 comments
Anonymous
#1558170

It is an ancient and well known fact that the price of purchase of a new vehicle is degraded by 1/3 (33%) the instant you drive it off of the lot. Yours works out to 68.11% return or 31.88% immediate depreciation. It's poor quality to have had so many problems (RVs get a lot of gripes on this website) and there is no excuse for lack of resolution by the seller ; but the instant depreciation is almost legend / textbook perfect.

Anonymous
#1558444
@Anonymous

Right - 1/3 down the drain the day you take the keys.

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Review
#1350428 Review #1350428 is a subjective opinion of poster.
Product
Reason of review
Pricing issue

Camping World in Syracuse, New York - Dishonest to say the least

See video on you tube. camping world review the truth. My experience mirrored this scam.
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Review
#1349434 Review #1349434 is a subjective opinion of poster.
Reason of review
Poor customer service

Camping World Service is HORRIBLE

2.3
Details
I brought in a travel trailer because the refrigerator wasn’t working. They said I absolutely needed to scrape and reseal the roof and siding seals which would cost about $3,000. I verified with another RV Service company that the seals were fine and needed no work. They also said they would investigate the problem with the refrigerator for $135. Then they said the problem was it had no electrical wiring running to the fridge but they could fix that for $270 on top of the $135 for the investigation. I said no I’ll take it somewhere else. Obviously this was wrong since the light inside the refrigerator was working. Then when I tried to pay the $135 for the investigation which was totally worthless their terminal said three different debit and credit cards were all rejected. I called my bank and they verified that all my cards were working. So when I insisted to talk to the manager he ran it through the same terminal and it worked just fine. Bottom line is they are either dishonest or totally incompetent. Either way you would be well advised to go ANYWHERE before going to Camping World for service.
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1 comment
Anonymous
#1556003

We have had bad experience as well I’m sending you this message to build a case against camping world for dishonest business practices , and product liability if your interested comment back and I will send you my email address thank s.

Review
#1349137 Review #1349137 is a subjective opinion of poster.
Reason of review
Problems with payment